What are the responsibilities and job description for the Business Services Associate position at Delmar International Inc.?
Mandate:
Reporting to the Business Services Manager, the associate will be responsible for onboarding US Brokerage accounts into Delmar systems. The duties include but are not limited to entering service rates using different operational platforms, record keeping, rate inquiries, updating various customer accounts as well as managing & applying for financial security on behalf of importers and work in partnership with Government agencies. The candidate must have thorough knowledge of U.S. Customs regulations and ensure that all deadlines are met to provide outstanding service to Delmar's clients.
Requirements:
Reporting to the Business Services Manager, the associate will be responsible for onboarding US Brokerage accounts into Delmar systems. The duties include but are not limited to entering service rates using different operational platforms, record keeping, rate inquiries, updating various customer accounts as well as managing & applying for financial security on behalf of importers and work in partnership with Government agencies. The candidate must have thorough knowledge of U.S. Customs regulations and ensure that all deadlines are met to provide outstanding service to Delmar's clients.
Requirements:
- Advanced MS skills, specifically Word and Excel skills
- Knowledge of Antidumping and countervailing duty assessments
- Knowledge of Salesforce considered an asset
- Experience in customs and transportation considered an asset
- College Degree or equivalent an asset
- US Customs brokerage license and/or CCS a plus.
- Self-motivation, eagerness to learn and accept new challenges
- Ability to work efficiently in a team environment, as well as independently
- Excellent communication and listening skills, and are highly self-motivated
- Outstanding ability to multi-task, are detail oriented and organized
- Customer service experience is preferred.
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Balance between work and home life
- Salary range of : 40,000-55,000$ USD