Medical Resource Parent Support Worker

Description

Delta Mission and Values

Join us at Delta Family Services, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! Our mission is to serve the needs of children to grow, learn and mature in a safe and loving environment.  Delta is dedicated to strengthening and preserving loving relationships in the life of a child which is found in a strong supportive family context. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Family Services, Inc., and help us shape a brighter future for all!

Position Summary:

Working directly with Medical Resource Parents to help them achieve and support the well-being, stability and permanency of the Medical level foster children/youth placed in the home.  Responsible for providing direct support, consultation and coaching to Medical Resource Parents to help them successfully meet the needs of the Medical level child or youth through the provision of supports and activities in the home, school, and community settings.  

Principal Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The duties listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Provide direct support, consultation and coaching to Medical Resource Parents (RP) to help them successfully meet the medical, emotional, behavioral, social, academic, developmental and physical needs of the medical children/youth placed in the home
• Proactively partner with Medical RP’s to ensure the safety and stability of the Medical level child/youth in the home
• Identify caregiver challenges and/or issues that may jeopardize placement, stability and develop/implement strategies to mitigate the issues
• Provide face-to-face support to Medical RP’s a minimum of 2 times per month with more frequent/intense contact for new placements and during periods of crisis
• Provide for new Medical level placements, initial, in-person, face-to-face contact with Medical RP within 48 hours of the actual placement
• Provide trauma-informed, strengths-based, individualized parent training to support caregiver interventions in addressing/managing the unique needs of the Medical children/youth in their home
• Actively partner with the Medical RP and CUA CM to ensure that each child/youth is receiving the necessary, appropriate and effective medical health services to meet their individualized needs
• Support the process of obtaining services as necessary
• Ensure the Medical RP’s maintain routine and non-route (as necessary and/or medically directed) medical and dental care; ensure that necessary documentation is obtained and provided to all necessary entities
• Support Medical RP completion of required documentation through training, ongoing review and monitoring of documentation, including but not limited to, medication logs and daily RP documentation
• Assist Medical Coordinator with gathering information to complete individualized Medical Treatment Plans; monitor, revise and update all plans as necessary
• Actively provide support and coaching to ensure active and ongoing communication and collaboration between the Medical RP and each child/youth CUA Case Manager, medical & specialty health provider and educational team
• Support Medical RP’s with developing a plan to meet the transportation needs of Medical children/youth in the home
• Assist with transportation as necessary
• Provide 24/7 on-call crisis management and support to resource parents on a rotating basis
• Participate in regular and ongoing supervision as directed and according to program policy
• Participate in all required trainings as directed and according to program policy
• Participate in Medical RP Orientation and trainings on a regular basis- at least every 3 years after a change to the curriculum to ensure awareness of materials and models being taught to Resource parents
• Maximize the development and capacity of staff to advance the mission and values of Delta.
• Ensure the full capacity of programmatic resources.
• Demonstrate ethical and professional conduct at all times.
• Promote continuous quality improvement projects and ongoing performance measures
• Promote and address Delta’s Risk Management Program for the health and safety of individuals and employees
• Perform such other duties that may be assigned

Responsibilities: 

• Knowledge of medical health system and community resources
• Knowledge of trauma-informed care and implications for caregivers
• Knowledge of child welfare system
• Demonstrate strong assessment and documentation skills
• Basic knowledge of impact of substance abuse, sexual abuse, physical abuse, domestic violence, community violence, homelessness, poverty, etc. on child development and implications for caregivers
• Demonstrate effective crisis management skills
• Ability to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientation, socioeconomic status, religion, education background, etc.
• Ability to read, write and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communications skills
• Ability to use telephone, voice mail, copier, facsimile machine, calculator and other office equipment
• Fully proficient in Microsoft Office, software used in social services applications and the ability to learn new and emerging technologies
• Ability to prioritize responsibilities and delegate duties to others
• Ability work effectively with people, facilitating their growth and development
• Ability to use acquired knowledge of supervisory and administrative principals and methods
• Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures

Qualifications

Requirements

• Knowledge of medical health system and community resources
• Knowledge of trauma-informed care and implications for caregivers
• Knowledge of child welfare system
• Demonstrate strong assessment and documentation skills
• Basic knowledge of impact of substance abuse, sexual abuse, physical abuse, domestic violence, community violence, homelessness, poverty, etc. on child development and implications for caregivers
• Demonstrate effective crisis management skills
• Ability to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientation, socioeconomic status, religion, education background, etc.
• Ability to read, write and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communications skills
• Ability to use telephone, voice mail, copier, facsimile machine, calculator and other office equipment
• Fully proficient in Microsoft Office, software used in social services applications and the ability to learn new and emerging technologies
• Ability to prioritize responsibilities and delegate duties to others
• Ability work effectively with people, facilitating their growth and development
• Ability to use acquired knowledge of supervisory and administrative principals and methods
• Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures

Position Qualifications

• A Bachelor’s degree in Social Work, Psychology, Sociology, Guidance and Counseling or Child Development with at least 1year experience working with children. 
• Experience working with families and children in community-based and home-based settings. Knowledge of medical systems preferred. 
• Current PA Child Abuse, FBI and Criminal Clearances as well as child abuse clearances from any state lived in the past 5 years.

Benefits:

• Variety of available work schedules to accommodate different lifestyles and preferences.
• Qualified Public Service Loan Forgiveness (PSLF) employer, offering assistance with student loan forgiveness programs.
• 401k Match program, with a generous match of 3%.
• Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.
• Flexible Spending Account (FSA) options for healthcare and dependent care expenses.
• Commuter benefits to help with transportation costs.
• Hospital insurance coverage for unexpected medical expenses.
• Critical Illness Insurance to provide financial support during serious illnesses.
• Identity Theft protection for peace of mind.
• Legal Assistance for personal and professional matters.
• Company Paid Life Insurance coverage for employees and supplemental Life Insurance for additional coverage.
• Company Paid Short-Term Disability Insurance for Pennsylvania employees, providing financial protection in the event of a short-term disability.
• Long-term Disability (LTD) Insurance coverage to support employees in case of long-term disabilities.
• Company Paid Holidays to celebrate important occasions.
• Up to 2 weeks of vacation time in Year One, providing time for relaxation and rejuvenation.
• Up to 2 Floating Holidays for additional flexibility in scheduling time off.
• Up to 15 days of Sick Time to ensure employees can take care of their health without worrying about lost income.
• Employee Assistance Program (EAP), provides eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.
• Professional development and internal advancement opportunities.
• Please note that participation in the listed benefits is contingent upon eligibility criteria.

Delta Community Supports is an Equal Opportunity Employer and we are committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. 

EOE  M/F/D/V

Salary : $48,000 - $50,000