What are the responsibilities and job description for the Financial and Service Operations Manager- Datacenter Services position at Delta Electronics Americas?
Financial & Service Operations Manager- Datacenter Services
Who We Are:
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
What you will be doing:
We are seeking a results-oriented Financial & Service Operations Manager with strong experience in datacenter services, financial planning, and project management. This position plays a critical role in driving financial performance, operational excellence, and service delivery effectiveness within our growing data center operations. The ideal candidate will possess deep expertise in P&L ownership, revenue optimization, cash flow management, and will thrive in a project-driven, fast-paced environment.
· Lead financial planning and analysis for datacenter operations, including full P&L ownership, cost controls, and profitability tracking.
· Oversee revenue forecasting, project billing, and alignment of financials with customer SLAs and operational metrics.
· Manage and optimize cash flow across multiple datacenter projects and service engagements.
· Collaborate with Service Delivery, PMO, and Technical Teams to ensure financial goals align with project timelines, scopes, and customer commitments.
· Drive operational efficiency by standardizing processes across deployments, maintenance, and field services.
· Monitor key performance indicators (KPIs), service margins, and operational costs to identify improvement areas.
· Produce and present dashboards, reports, and executive briefings to communicate financial and operational performance.
· Ensure compliance with internal controls, financial policies, and audit requirements related to datacenter services.
What we require:
· Proven experience managing datacenter or infrastructure services with strong financial accountability
· Deep understanding of P&L management, revenue recognition, and margin optimization in technical services
· Strong background in cash flow analysis, operational budgeting, and forecasting
· Proficiency in project-based financial tracking and service contract management
· Excellent collaboration skills across cross-functional teams (engineering, PMO, field service, finance)
· Strong knowledge of operational workflows in data center deployments, maintenance, or remote hands services
· Skilled in ERP and financial systems (e.g., Oracle, SAP, NetSuite), and BI tools (Power BI, Tableau)
· Bachelor's degree in Finance, Business, Engineering, or related field (MBA or PMP preferred)
· 5–8 years of experience in financial and operational roles within datacenter, IT services, or critical infrastructure industries
· Experience managing project-based financial and operational KPIs
· Familiarity with service-level agreements (SLAs), uptime commitments, and infrastructure lifecycle costing.
What you will experience at Delta:
You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.