What are the responsibilities and job description for the Patient Service Representative position at Dental Views?
Description
Job Overview
A Patient Service Representative (PSR) is the first point of contact for patients at a practice, and also has key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks.
Requirements
Qualifications
- Self-motivated with the ability to exceed patient expectations.
- Excellent organizational skills to effectively handle multiple tasks.
- Flexibility to support change, with varying schedules as necessary.
- Possess excellent interpersonal communication skills.
- Resume must demonstrate stable employment history.
- Responsibilities and Duties
- Greet and check in patients in a friendly manner.
- Collect co-payments and verify insurance coverage.
- Schedule and confirm patient appointments.
- Prepare new patient charts neatly and accurately.
- Various office duties as assigned by the Office Manager.
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- General clerical duties.
Education
- High School Diploma or equivalent.
Experience
- Candidates will have a minimum of two years of experience in a healthcare office or fast-paced, highly interactive customer service environment.
- Experience in the dental or medical industry with scheduling and verifying insurances preferred.
Salary : $19 - $22
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