Dental Practice Manager

About us

We are a modern and high-tech dental office in Ocoee, FL. We put highest emphasis on taking care of the people around us. This is not a typical DSO / corporation owned office.

We are local, doctor owned, patient centered, and hygiene driven dental office.

Our work environment includes:

• Modern office setting
• High ethical and evidence based dental care
• High-tech, AI and digitally equipped
• Growth opportunities, production-based-bonus and incentives
• Lively, caring, and positive work atmosphere

Are you a dental office manager driven by 100% collection rate, exceptional customer service and leadership skills, and ready to work as a respected partner of the dental office?

If yes, we would love to meet you :)

As a Practice Manager of Operations, you’ll be a valued business partner to the owner doctor and the dental office. As a hard-working and motivated leader, you will help lead and support our dental team and ensure that our practice provide highest standard of dental care to the community. Experience working in DSO like Heartland, Operation Dental, or Scheduling Institute supported offices will be considered an asset. As a startup, office manager will be performing both front desk/reception duties and practice manager, until initial goals are met.

About the role-

• Demonstrate ownership to the dental office and always eager to develop technical, commitment and leadership skills
• Ensure goals and priorities of Doctors and teams are in sync through measurable parameters and discussed during weekly team meetings led by the practice manager.
• Demonstrate enthusiasm and life-long learning by participating in various practice management courses, and leadership training.
• Support the Doctor, Hygienist, and business assistants through synergy meetings monthly, team meetings weekly, and strong morning huddles.
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
• Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs.
• Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
• Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
• Successfully onboard new team members through partnerships with recruiting and support office.

Minimum Qualifications

• Associate’s or Bachelor's degree and/or 2- 5 years’ leadership experience in a dental office is must.
• Experience working in a fast-paced dental office in a customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentially and team ethics

Preferred Experience

• 1 years of experience in a dental setting
• 1 years of experience with dental insurance billing and accounts receivable
• Dentrix, Curve dental, or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)

We are a new startup dental practice but we still offer a competitive compensation and benefits packages, If this is you, let's meet over a coffee and get to learn more about each other. Our production-based-bonus system is among the highest in the industry.

Estimated starting date: July 15th, 2024.

Work schedule:

• Monday: 10 am to 6 pm
• Tuesday: 8 am to 5 pm
• Wednesday: 8 am to 5 pm
• Thursday: 7 am to 4 pm
• Friday: 7 am to 1 pm
• Saturday: 7 am to 1 pm (alternate week)
• Sunday: closed

Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. Other duties may be required or assigned as needed to fulfill the responsibilities of the role.

Job Type: Full-time

Pay: $32.00 - $45.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Healthcare setting:

• Dental office

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have experience working in DSO like Heartland, Operation, Aspen, etc as a office manager?
• Customer service focus, collection driven, and exceptional leadership skills

Experience:

• Dental office management: 1 year (Required)

Ability to Relocate:

• Ocoee, FL 34761: Relocate before starting work (Required)

Work Location: In person

Salary : $32 - $45