What are the responsibilities and job description for the Human Service Technician position at Department Of Family And Protective Services?
Overview:
This position functions as an assistant to agency staff and supervisors in providing human services families involved in Child Protective Investigations (CPI) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public.
Duties:
-Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
Qualifications:
· Graduation from high school or equivalent.
· One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
· Thirty semester hours from an accredited college or university.
Job Type: Full-time
Pay: $2,694.33 per month
Benefits:
- 401(k)
- Employee assistance program
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Evenings as needed
- Monday to Friday
- On call
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Round Rock, TX 78664 (Required)
Ability to Relocate:
- Round Rock, TX 78664: Relocate before starting work (Required)
Work Location: In person
Salary : $2,694