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STAFF SERVICES ANALYST

Department of Financial Protection and Innovation
Los Angeles, CA Full Time
POSTED ON 12/3/2024 CLOSED ON 12/4/2024

What are the responsibilities and job description for the STAFF SERVICES ANALYST position at Department of Financial Protection and Innovation?

The Department of Financial Protection and Innovation is recruiting for one, Permanent, Full-time Staff Services Analyst position within the Division of Corporations and Financial Institutions, Escrow and Mortgage Lending Office, Escrow Law Licensing Unit. This position is to be located in the Los Angeles office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.
Under the supervision of the Financial Institutions Manager of Escrow Law Licensing Unit, the Staff Services Analyst (SSA) reviews and assists with the analysis of information contained in license applications and amendments, updates internal data base system for employment applications and address change applications, and follows annual report procedures to receive annual reports. The SSA also performs data entry, updates fingerprint clearances, prepares weekly and monthly statistical reports for licensing management, and communicates with licensees, attorneys, CPAs, and the public.

You will find additional information about the job in the Duty Statement.

Working Conditions

The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, multiple parking options.


This position is designated as office-centered (50% or more working in the office).
This position requires the SSA to perform check receipting, distributing mail, and staging hard copy applications received from mail. Depending on business needs, this position may require 100% working in the office.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-458518
Position #(s):
410-123-5157-345
Working Title:
Escrow Licensing Analyst
Classification:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
$4,059.00 - $5,081.00 B
$4,868.00 - $6,093.00 C
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.

Department Website: https://dfpi.ca.gov/

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

The position requires incumbents pass a Background Investigation prior to being hired. The Background Investigation may include Criminal Background, Fingerprinting, and a review of any governmental records. In addition, other available sources of background information may be reviewed prior to appointment.

FINGERPRINT
Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DFPI’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Additional Filing Instructions:

  • You are encouraged to apply electronically through your CalCareers account.
  • If applying with a hard copy application, please reference "JC-458518/RPA# EMLO 24-267” in the Job Title section of your State application in order to be considered for this vacancy.
  • Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted.
  • Emailed and faxed applications will not be accepted.


Do
not provide any personal identifying information on the documents (Social Security Number, Date of Birth, Professional Career Platforms, etc.) you submit with your application. Additionally, do not complete or submit the Equal Employment Opportunity, page 10 of the Std. 678 with your application page. The EEO page is for examination use only. Furthermore, do not provide any LEAP information with your application package.

Please see the attached Class Specification. All applicants must meet the minimum qualifications for the classification they are applying for. Minimum qualifications (MQ's) will be verified prior to interview and/or appointment.

Interested applicants using education to meet minimum qualification must include a copy of their complete transcripts showing completion of required coursework. Foreign Degrees must provide Degree Evaluation to verify U.S. equivalency. Foreign education credential evaluation services can be found at: Evaluation of Foreign Degrees - United States Department of State.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Financial Protection and Innovation
N/A
Attn: Phoebe Plumley
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Financial Protection and Innovation
N/A
Phoebe Plumley
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    Please refer to the Statement of Qualifications (SQQ) section at the bottom of this job bulletin for the filing instructions and the SQQ Questions. Applications submitted without the SQQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Excellent written and verbal communication skills.
  • Strong analytical skills to define problems.
  • Ability to develop solutions
  • Time management and organizational skills.
  • Demonstrated attention to detail.
  • Experience working with deadlines to complete work assignments

Benefits

State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees’ wages, hours and conditions of employment. Other possible benefits include:
  • Alternate Work Schedules
  • Telework
  • Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://dfpi.ca.gov/

Human Resources Contact:
Phoebe Plumley
(916) 210-9363
phoebe.plumley@dfpi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

STATEMENT OF QUALIFICATIONS INSTRUCTIONS

In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two page(s) in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper left corner.

Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.

Please respond the following questions:

1. Describe your education, on-the job experience and job related training that has prepared you to perform the duties of a Staff Services Analyst, including specific skills or qualities that you feel will make you successful in this role.

2. Explain why you want to work for the DFPI.

(Applicants are prohibited from using AI to complete the Statement of Qualifications.)

Examination Information

Applicants will need to take and pass the Staff Services Analyst (SSA) exam/assessment to be eligible to apply for vacant SSA positions. Please visit: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

STAFF ANALYST, HEALTH SERVICES/ EMERGENCY APPOINTMENTS HOMELESSNESS
County of Los Angeles -
Los Angeles, CA

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