What are the responsibilities and job description for the Direct Care Worker (DCW) Coordinator- Bilingual Required position at DEPENDABLE NURSES?
Home Health Division – Bilingual (English/Spanish) Required
Dependable Health Services, Inc.
Dependable Health Services is seeking a compassionate and organized Bilingual DCW Coordinator to join our Home Health Division. If you’re driven by a passion for helping others and thrive in a supportive, fast-paced environment, we’d love to connect with you.
Why Join Us?
At Dependable Health Services, we are committed to delivering exceptional care and education across our community, especially to underserved and low-income populations. We offer a collaborative team culture, competitive pay, and a deep commitment to both our employees and those we serve.
Position Overview:The Direct Care Worker (DCW) Coordinator manages all aspects of the Direct Care Worker Program. This includes onboarding, scheduling, training, competency oversight, documentation, and coordination with clinical staff to ensure quality and compliance. The DCW Coordinator also acts as a liaison with ALTCS case managers and ensures services meet authorization guidelines.
Key Responsibilities:Maintain up-to-date schedules and availability for all DCWs
Communicate schedule changes and updates to DCWs
Review and verify timesheets for accuracy and timeliness
Monitor client census and update regularly
Coordinate staff assignments with Office Manager
Enter payroll data accurately and ensure timely compensation
Obtain service authorizations and ensure care delivery is within scope
Track and document DCW training, testing, and certification compliance
Assist with accurate billing and care management data entry
Ensure compliance with all AZ DCW regulations and reporting (OIG, SAM, APS)
Complete and submit Non-Provision of Service logs to ALTCS/DDD
Serve as on-call support outside of normal business hours for DCW-related issues
Bilingual in English and Spanish – Required
Strong organizational and communication skills
Ability to multitask in a high-volume, fast-paced setting
Commitment to teamwork and collaboration
Previous experience in home health or care coordination preferred
Willing to complete caregiver training if not already certified
This position reports to: Office Manager
Note: This job description is intended to provide a general overview of responsibilities. Additional duties may be assigned as needed.
If you’re looking for meaningful work with a mission-driven organization that values its people, apply today and join our Dependable team.
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