What are the responsibilities and job description for the Front Desk Sales Associate position at Depil Brazil Waxing Studio?
We are seeking a skilled Front desk Sales Associate to join our team in our studio located at 937 Garden Park Drive Allen, TX.
What We Do:
Depil Brazil specializes in full face and body waxing for men and women, using our own unique stripless wax and special techniques from Brazil! We offer a great working environment, friendly staff, and an innovative and upbeat atmosphere.
What We Are Looking For:
The Front Desk Sales Associate is the vital link to customer service and satisfaction. They are the “first responder” to all Clients and manage the entire process before, during, and after each Client’s service experience. The Front Desk Sales Associate is committed to serving our Clients, offering additional products and services to ensure that all of their needs are met. They are vital to company growth and profitability.
Additionally, we are looking for someone who:
- is meticulous and conscientious, and can upload company systems and structure.
- is well organized, detailed oriented, and effective communicator to promote the brand.
- can professionally work with a team of world class esthetician.
- can uphold ethical standards and provide superior customer service.
Reporting Relationship
- Reports to the Studio Manager.
Skills and Qualifications
- Computer literacy
- Effective communication
- Client relationship
- Sales background is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to provide meticulous services
Responsibilities
- Superior customer service and positive attitude, exceeding clients' expectation
- Works hand-in-hand with the store manager and completes daily tasks, such as turning on/off waxing pots, projector, clock in/out for shifts/lunch periods, etc.
- Keeps the front desk area, waiting area, product wall, and refreshment area clean and
- organized
- Answers the phone and checks in clients.
- Greets clients and assists them with a positive, uplifting attitude
- Coordinates all appointments (booking, etc.)
- Keeps up with each client’s records under their client profile
- Promotes and sells products
- Communicates with the managers and coworkers effectively
- Confirms, cancels, and follows up with clients
- Actively attends and participates in quarterly personal development education programs and/or events
- Basic Accounting
- Keeps up with front room inventory
- Dresses in appropriate work attire for every shift
- Follows opening and closing-out procedures
- Maintains all front desk files and books of procedures
- Actively promotes Depil Brazil to the community
- Flexibility to work Saturday and/or Sunday
- Supports and adheres to all company policies and procedures
Employee Pay and Benefits
- Hourly base pay
- 5% Packages & Memberships Commission
- Pay Increase Opportunities
- Employee Perks
- Training and Great opportunities for advancement
- After probation period, Team Members will receive a free product of their choice
- Team Members may also receive one free product on their birthday
- Team Members may also receive a 50% discount on any services and retail products
Résumés will be accepted via email, through our website at https://depilbrazilwaxing.com/careers, or in the Studio.
Join our team of beauty professionals and help our clients look and feel their best. Apply today!
Job Types: Full-time, Part-time, Contract
Pay: $11.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Experience:
- Front desk: 1 year (Preferred)
Ability to Commute:
- Allen, TX 75013 (Required)
Work Location: In person
Salary : $11 - $15