Case Manager/Care Coordinator

Position Overview: We are seeking a skilled Case Manager/Care Coordinator to provide care coordination and case management services to clients/patients/residents in our facility. The individual in this role will ensure that clients receive the most appropriate services while optimizing resources and adhering to the facility’s policies and external regulatory requirements.

Key Responsibilities:

• Coordinate the continuum of care activities for assigned clients, ensuring optimal resource utilization and service delivery.

• Collaborate with individuals, families, and discharge resources to ensure smooth transitions in care.

• Manage treatment and discharge activities as needed, working across multidisciplinary teams.

• Draft and submit petitions, notices, affidavits, and court motions on behalf of patients and the facility.

• Maintain communication with court personnel, including clerks, court-appointed doctors, public defenders, and more, to ensure proper handling of court matters related to patient care.

• Compile, maintain, and track court appearances and evaluation appointments for patients admitted on an involuntary basis.

• Ensure the accurate and timely documentation of court activities and other relevant case management processes.

• Provide updates to the appropriate departments on patient court proceedings and progression.

• Identify and mitigate potential safety risks or concerns related to patient care.

Required Qualifications:

• Bachelor's degree in Human Services, Social Work, or a related field.

• Minimum of one year of experience in a behavioral health setting. Prior experience in case management or utilization review preferred.

• General knowledge of psychotropic medications and their side effects.

• Strong cultural sensitivity and ability to apply age-specific competencies.

• Ability to work within a multidisciplinary team framework.

• Excellent communication and documentation skills.

Skills and Competencies:

• Proficient in creating detailed, accurate patient documentation.

• Ability to effectively apply facility-approved policies and procedures.

• Strong awareness of safety protocols and ability to address unsafe conditions.

• Capacity to work with diverse patient populations and intervene with respect and professionalism.

Certifications Required:

• CPR certification for healthcare professionals (must be renewed regularly).

• Crisis Prevention and Intervention (CPI) certification.

• Annual professional skills verification.

About Desert Winds Hospital: Desert Winds Hospital serves a diverse patient population, providing care to individuals without discrimination based on race, color, religion, gender, sexual orientation, or other protected characteristics. We pride ourselves on fostering a respectful and inclusive environment for both staff and patients.

Join us in delivering high-quality care while working alongside a compassionate and skilled team!