What are the responsibilities and job description for the Operations Manager position at Design Air, LLC?
Description
The Operations Manager oversees warehouse operations at a company location working closely with the Branch Manager, which includes receiving, stocking, and shipping as well as directly managing the warehouse team while ensuring a safe and efficient warehouse.
RESPONSIBILITIES
- Plan and oversee warehouse operations to deliver outstanding customer service and employee safety
- Work closely with the Branch Manager to ensure consistency in branch culture and communication
- Recruit and onboard new hires with the support of the Human Resources team
- Train and mentor team to support ongoing development and growth
- Oversee the cycle counting process at the location ensuring completion and accuracy
- Maintain physical facility to ensure safety, protect against loss, and represent a professional company image
- Develop and implement standard operating procedures
- Manage branch inventory levels by working with other Design Air locations and the Purchasing team
- Assist in developing and maintaining a budget for company location
- May be required to perform the various warehousing and delivery tactical roles when needed
- All other duties and project work as assigned
Requirements
- 3 years of a strong background in warehouse operations, delivery, shipping and receiving, and inventory required
- HVAC industry experience a plus, but not required
- Warehouse management experience preferred
- Associate or bachelor’s degree in business or related field preferred
- Must be able to work independently with minimal direction
- Ability to delegate tasks when necessary
- Good judgment and decision-making skills
- Willingness to work with customers, contractors, and employees in a professional manner
- Excellent people management skills, including employee and customer relations, recruiting, training, and development
- Great communication skills with the ability and desire to influence and a lead a team
- High level of organization and follow through
- Skilled in Microsoft Word, Excel, and PowerPoint
- Willingness to own and lead projects
WHAT'S IN IT FOR YOU
- Performance-based competitive pay
- Full benefits package with no waiting period – eligible day one!
- Retirement plan with a company match – fully vested!
- PTO, paid holidays, work/life balance
- Continued education and tuition reimbursement programs
- Opportunity for advancement
