Service Coordinator

Want to join a continuously growing, award-winning, and advancing company? Landscape architecture, construction, and maintenance company Designs By Sundown has an opening for a full-time Scheduling – Dispatching Coordinator at our Littleton location. This position is responsible for the prompt, courteous and efficient response to all incoming client service calls and providing support to our team of service technicians, property managers, and client representatives. The individual will also aid with data entry and job costing.

Experience in dispatching and job costing in the construction, landscape, or service industry is helpful!

Pay: $20.00 - $25.00/hr

Office hours: Mon-Fri 7am—4pm

Benefits:

• 6 Paid Federal Holidays along with the Friday after Thanksgiving and 2 weeks over the Christmas & New Year Holidays
• Accrued PTO
• Health, Dental and Vision Insurance
• Matching 401k – DBS matches your contribution up to 4% max
• $25k in Life Insurance paid for by DBS
• Year-end profit-sharing bonus at company discretion
• LTD and STD 50% paid by the DBS

Responsibilities:

• Answer three or more telephone lines
• Schedule, route, and dispatch technicians
• Notify clients of scheduled services
• Receive, process, and schedule work orders and proposals
• Ensure contracted services are scheduled and completed
• Collect detailed client information to be entered into company database in a timely and accurate manner
• Generate reports including but not limited to job cost, small tool purchases, safety, vehicle inventory, performance metrics, etc.
• Code accounts receivable

Qualifications:

• Proficiency in Microsoft Excel, Outlook, and Word
• 2 years office experience
• Ability to prioritize job duties and multi-task in a fast-paced environment.
• Ability to collect detailed client information to be entered into company database in a timely and accurate manner
• Strong Communication Skills—written and oral.

Safety: All employees shall operate and fulfill all job responsibilities thoughtfully and intentionally within safe working conditions. Employees will understand and perform daily risk assessments of daily tasks even when skilled or experienced in the given task. Employees will attentively participate in all applicable safety training and topics for their job function. Employees shall put to use all PPE, tools, and equipment provided by the company as appropriate for their specific job function. If applicable, employees will routinely inspect PPE, tools, and equipment and report any damaged or deteriorating conditions. Employees should immediately report to management any unsafe working conditions or hazardous conditions.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dispatching: 2 years (Required)
• Appointment scheduling: 2 years (Required)
• Microsoft Office: 2 years (Required)

Ability to Relocate:

• Littleton, CO 80120: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25