What are the responsibilities and job description for the Customer Service - Spanish Speaking position at DESOTO FL INC.?
We are seeking a bilingual (Spanish speaking) Customer Service Agent - WORK FROM HOME to join our team! You will be responsible for helping customers by providing product and service information and assisting with claim processing.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Must be fluent in Spanish (speaking)
- Must own your laptop with Windows OS
- Must have a cell phone
- Positive and professional demeanor
- Excellent written and verbal communication skills