What are the responsibilities and job description for the Receptionist position at Devlin Manor Nursing and Rehabilitation Center?
POSITION SUMMARY:
Be the first smiling face for patients, family members and visitors – be our Receptionist!
DUTIES & RESPONSIBILITIES:
- Answer and direct incoming calls
- Take/ deliver messages to personnel
- Answer questions for callers regarding the organization including address, directions, etc.
- Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members.
- Perform other administrative or clerical duties such as filing, photocopying, and collating as needed.
QUALIFICATIONS & REQUIREMENTS:
- Must have a minimum High School diploma or equivalent G.E.D
- Must have 1-3 years of relevant experience, preferably in a healthcare environment
- Must have excellent phone etiquette, communication skills, and customer service skills
- Must have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programs
- Ideal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills
BENEFITS:
All of our employees are valued and receive a competitive hourly rate; full time team members are also offered a comprehensive benefit package which includes:
- Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts
- Tuition Reimbursement & Nursing Loan Repayment Programs
- 401(k)
- New Pet Insurance Discount available
- Paid Time Off
- DailyPay option available! – Get your pay, when you need it.
- Purchasing Power - online purchase/payroll deduction
- Tickets at Work - entertainment ticket discounts
- Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families)
- Helping Friends Foundation - our employees’ hardship/crisis fund
- Farmers GroupSelect Auto and Home Insurance - employee discount available – payroll deduction!
- In-facility education programs and more!
Devlin Manor Nursing & Rehabilitation Center- 10301 Christie Road NE. Cumberland, MD 21502
Devlin Nursing and Rehabilitation Center is a 124-bed skilled nursing facility located in Cumberland, Maryland. Our team provides skilled nursing, short-term and long-term care, and rehabilitation services. At Devlin Nursing and Rehabilitation Center our promise is to strive to maintain the highest standard of care to help our residents get back into the community or to support a healthy long term living environment.
*Equal Opportunity Employer. M/F/Vets/Disabled. Drug-free/Smoke-free work environment.
