Server

SUMMARY

Take orders, retrieve and serve alcoholic, non-alcoholic beverages and meals to guest, courteously and efficiently according to park standards

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests courteously and efficiently according to park, and Leading Parks of the World standards.
• Ensures that work station is clean at all the times.
• Keep chairs and tables clean and clear of debris.
• Take customer food and beverage orders
• Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails.
• Set up side station.
• Ensure that all silver and glasses are wiped and spotless.
• Mark tickets appropriately to food orders
• Enter all sales in POS system without errors. Double check list of items before "sending".
• Make sure that all product served are accounted for on the final bill before presenting it.
• Ensure that food is delivered in a timely manner.
• Verify guest satisfaction with each table.
• Anticipate guest needs.
• Attend all food and beverage training classes and departmental meetings.
• Wish each and every guest a warm farewell and thank them for coming.
• At the end of the shift deliver all checks and report to the appropriate place according to rules.
• Adhere to all the opening and closing duties.
• Adhere to all cash handling policies.
• Attend daily pre shift/communication meeting
• Generate a good atmosphere

• Make sure all pool and beach furniture is neatly arranged and cleaned as well.
• Bring all necessary towels out to the pool area and place them neatly on the towel table with ends facing the bar and colors coordinated.  Towels are to be placed neatly on the towel stand. 
• Adhere to towel card standard operating procedures.
• Provide guests with towel and chair service.
• Check all trash bins and empty towel bins. 
• Open all umbrellas, clean table tops, and wipe off all chairs.

• Any other duties assigned by Supervisor.  Other duties and responsibilities may be assigned.  The employee is expected to work in other areas of the park when needed to assist operations to perform job duties not necessarily contained in this job description.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment. The employee must occasionally lift and/or move more than 100 pounds.

Noise level in the work environment is usually moderate.