Desktop & A/V Technician (Temp Contract)

Benefits:

• Paid time off
  
  
  

Diamond Technology is a Technical Services company. We have client who is a large local public organization with an opening for the following position:

JOB TITLE: Desktop & A/V Technician (Temp Contract)

OPENINGS: 1

LOCATION: San Francisco

DURATION: 6 months

HOURLY RATE: $50

• Must provide 100% on-site support
  
  
  

Minimum Qualifications

• 3 years experience in Windows PC imaging (please provide a) project scope, b) project cost(s), c) project start and end dates, and d) client name(s) where this experience was gained.
• 3 years experience in desktop support – installation of laptops, computer equipment,
  
  
  

peripherals, software, and etc (please highlight this experience on your resume)

• 1 year of experience with Microsoft System Center Configuration Manager (SCCM). (please highlight this experience on your resume)
  
  
  

Project Summary

Over the next six months, the agency will undertake a significant relocation process involving the closure of two buildings and the consolidation into multiple new locations. This transition will affect over 900 staff members and require substantial IT logistical and infrastructure changes. IT personnel will be responsible for setting up over 900 workstations for incoming staff. The client is seeking the assistance of a contractor for the duration of 6 months to assist with the relocation project. 2. Wireless Access Design and Testing 3. Monitor and Docking Station Management 4. Endpoint Management Systems Update 5. Conference Room Equipment Installation 6. Decommissioning and Inventory Management 7. Project Management and Communication

Secure Printing Configuration

Objective: Ensure all copiers and printers are set up for secure printing.

Actions:

Configuration: Implement secure print features on all copiers and printers to prevent unauthorized access to sensitive documents.

Training: Conduct training sessions for staff to educate them on how to use secure print features effectively.

Support: Provide ongoing support to address any issues related to secure printing.

Objective: Optimize wireless network performance and coverage.

Actions:

Design: Collaborate with the network team to design a robust wireless network architecture.

Testing: Perform rigorous testing to ensure network reliability and performance.

Optimization: Strategically place Wireless Access Points (WAPs) to maximize coverage and minimize dead zones.

Objective: Ensure safe relocation and setup of monitors and docking stations.

Actions:

Relocation: Carefully relocate 2,000 monitors and 1,000 docking stations to new locations.

Security: Securely lock and cable-manage all monitors and docking stations to prevent damage and ensure organization.

Installation: Implement wire and cable management systems at each workstation for a clean and efficient setup.

Objective: Reflect changes in location and network configurations in IT systems.

Actions:

Update Systems: Modify SCCM (System Center Configuration Manager), Active Directory, and other endpoint management systems to accommodate new locations and network VLANs.

Testing: Verify that all updates are correctly applied and functional.

Documentation: Maintain accurate records of all changes for future reference.

Objective: Set up and configure all conference room (38 rooms) technologies.

Actions:

• Installation: Install and configure large TVs, conference room control systems, sound systems, telephony equipment, and video conferencing hardware and software.
• Training: Provide training sessions for staff on how to use the new conference room equipment.
• Support: Offer ongoing technical support to address any issues with conference room technologies.
• Objective: Efficiently manage the decommissioning and relocation of IT hardware.
• Actions:
• Decommissioning: Safely decommission and secure all IT hardware from the old buildings.
• Inventory: Conduct a comprehensive inventory of all hardware to track its status and location.
• Relocation: Coordinate the relocation of IT hardware to new buildings, ensuring proper setup and testing.
• Timeline: Develop a detailed project timeline outlining each phase of the relocation and IT infrastructure changes.
• Team Coordination: Coordinate closely with all relevant teams (network, facilities, and support staff) to ensure seamless execution.
• Updates: Regularly update all stakeholders on progress, potential issues, and resolutions.
• Risk Management: Identify potential risks and develop mitigation strategies to address any challenges that may arise during the relocation process.