What are the responsibilities and job description for the IT Project Coordinator position at Digacore Technology Consulting?
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Project Coordinator to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our clients’ business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
As a Project Coordinator, your responsibilities include coordinating various phases and stages of client projects and ensuring effective communication between internal teams and clients. You will collaborate with staff and vendor support resources, facilitating project completion and issue resolution under the guidance of the Project Manager. Your role involves supporting the implementation of technology solutions and maintaining comprehensive project documentation.
Primary Responsibilities:
• Assist in understanding client business needs and managing client expectations.
• Coordinate project development and deployment, including site surveys.
• Collaborate with internal teams such as Procurement, Hardware Development, Technicians, and Sales Teams.
• Facilitate seamless communication between all variables throughout the project life cycle.
• Schedule onsite visits and transitions, coordinating with third-party technicians and vendors.
• Coordinate with third-party vendors.
• Aid in allocating resources and delegating tasks to Project team technicians.
• Support in managing project team technicians.
• Assist in scheduling project timelines and ensuring deadlines are met.
• Track the progress of projects and provide updates to management.
• Participate in creating and maintaining comprehensive project documentation.
• Support in ensuring projects stay within budget.
• Identify potential risks and contribute to developing effective risk management techniques.
• All other tasks as assigned.
Job Qualifications:
• Strong analytical and problem-solving skills.
• Strong organizational skills.
• Ability to prioritize and multi-task in a fast-paced environment.
• Understanding of business operations and effective team coordination skills.
• Strong oral and written communication skills as a team player.
• Proficiency in Microsoft applications, including Excel.
• SharePoint is a plus.
• 1-year experience in any ticketing system, not mandatory.
• A willingness to be dedicated to project requirements with schedule flexibility.
• A desire and eagerness to continuously learn and train for constant improvement in knowledge, experience, and skills.
Benefits:
· Nationwide Medical Insurance
· Dental Insurance
· Life insurance gifted to all employees.
· Long-term disability insurance gifted to all employees.
· HSA and FSA options
· 401k
· Generous PTO policy
We are an Equal Opportunity Employer!