Central Station Alarm Operator

Job Purpose and Scope

As a Central Station Alarm Operator, you will play a crucial role in safeguarding our organization and its assets, ensuring the safety of our employees, clients, and visitors. This role is set to work overnight.

Essential Job Functions

· Monitor fire and security alarms, promptly identifying and responding to any anomalies

· Provide technical phone support to troubleshoot and address system issues effectively

· Dispatch and track service calls, ensuring timely resolution and maintaining comprehensive records

· Update store databases with accurate and relevant information for seamless operations

· Implement programming changes to store panels, ensuring optimal system functionality

· Compose detailed incident reports and contribute to deterring criminal activity and misconduct

· Maintain and fulfill department security and safety objectives

· Adhere to all Dillard's, Inc. policies and protocols

· Promote best practices in individual and organizational security within the Security Department

Knowledge, Skills & Abilities

· Excellent written and verbal communication skills for interacting with team members, executives, and vendors professionally.

· A strong understanding of MS Office (especially Word and Excel) is essential.

· The ability to learn and adapt to new software programs

· A keen eye for detail

· Ability to handle multiple tasks simultaneously without compromising accuracy

· Exceptional organizational skills to manage multiple tasks, projects, and deadlines effectively

· Ability to identify challenges and provide innovative solutions to improve processes and drive results

· Self-motivated and proactive approach to tasks and projects

· Ability to travel as needed

· Familiarity with security best practices, standards, and regulations.

Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Position Requirements

Basic Qualifications:

· High school diploma or equivalent required

Salary & Benefits

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a generous merchandise discount, a 401(k) plan with employer matching, paid holidays, vacation and sick leave.Salary will be commensurate with education and experience.

Dillard’s is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law.

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Overnight shift

Work Location: In person

Salary : $16