Warehouse Associate

Dillon Supply Company is the Southeast’s leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on supporting our customers’ needs with our experienced staff, great products, and top resources. Dillon has been trusted for over 100 years and we are looking for dedicated new team members to build our legacy for the next 100. Top talented people are the backbone of our foundation and if you are wanting the next challenge in your personal career come grow with Dillon!

Purpose of Role – The Warehouse Representative’s key priority is to help in all phases of the warehouse operation in growing revenue and assisting in customer service needs. The role helps you come in to a growing cutting edge Industrial Supply company and learn the business from the ground up. Serving our local branch by receiving products, un-packing, putting away, merchandising, packing, shipping, and local delivery.

Experience Required: Excellent communication skills, ability to multitask, able to lift 50 pounds, some knowledge of construction tools, base knowledge of sales or customer service process, ability to build relationships, high capacity to learn and be adaptive, eagerness to support the team goals, professionalism, and humility. Clean driving record, and want to excel and exceed set expectations!

Day to Day Tasks and Duties -

· Helps branch restock and order fulfillment by assisting with inventory check-in, stock, sorting, and shipping functions. Including Steel and Industrial items.

· Employee will support service by daily / weekly deliveries to customer sites. Employee will be asked to pick up products from suppliers or customers.

· Employee from time to time will fills orders by picking, packing, and shipping orders to fulfillment; communicating expected delivery date and explaining stock-outs to customers.

· Maintains communication by troubleshooting, reporting, and tracking problems – shipping errors etc.

· Maintains and improves customer experience by following standards; recommending improved policies governed by Dillon Supply Corporate Warehousing Standard terms and policies.

· Continuously seeks training and product knowledge by studying new product descriptions; participating in educational opportunities.

· Resolves customer complaints by investigating problems; developing solutions; preparing

reports; making recommendations to management.

· Accomplishes department and organization goals by accepting ownership for accomplishing

new and different requests; exploring opportunities to add value to job accomplishments.

· Generally assists branch manager with specific needs relating to branch marketing, general support, etc.

· Contributes to team effort by accomplishing related results as needed.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charleston, SC 29405: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location