What are the responsibilities and job description for the Client Relations Representative position at Dimond Bros. Insurance, LLC?
Description
Join our team as a Client Relations Representative and be the welcoming voice that connects clients to exceptional service and support! You'll serve as the first point of contact for clients, handling calls, walk-ins, and inquiries with professionalism and care.
Key Responsibilities
Requirements
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Join our team as a Client Relations Representative and be the welcoming voice that connects clients to exceptional service and support! You'll serve as the first point of contact for clients, handling calls, walk-ins, and inquiries with professionalism and care.
Key Responsibilities
- Manage high-volume inbound calls and direct clients appropriately
- Assist walk-in clients and process payments
- Resolve customer issues and inquiries with empathy
- Collaborate across teams to ensure excellent service
- Perform other duties as assigned
Requirements
- Strong communication and listening skills
- Friendly, patient, and solution-oriented
- Organized and able to multitask in fast-paced settings
- Proficient with computers and phone systems
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.