What are the responsibilities and job description for the Future Opening: Assistant General Manager position at Din Tai Fung?
DIN TAI FUNG RESTAURANTS
LOCATION: 2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)
SALARY RANGE FOR ASSISTANT GENERAL MANAGER: $125,000.00 - $135,000.00 annual salary
BENEFITS FOR ASSISTANT GENERAL MANAGER:
- Competitive Pay & Benefits
- Employer Contribution for individuals and eligible dependents' medical insurance
- Dental, Vision, and Life Insurance
- Health Savings Account (HSA)
- Commuter Spending Accounts
- 401(k) Plan with company match
- Employee Assistance Program
- Discounts through BenefitHub
- Employee Meal Discounts
- Opportunities for growth; we love promoting within!
JOB PURPOSE: The Assistant General Manager manages the restaurant daily. Their focus is on managing the brand, ensuring food quality meets the brand expectations, managing inventory, and controlling costs related to product and labor to ensure budgets are met in the front-of-house operations.
JOB RESPONSIBILITIES:
- Sets a high standard of professionalism and excellence for all team members
- Collaborates with Front of House and Back of House teams to ensure smooth operations by attending Daily Camera Meetings
- Develops and implements effective staffing plans with their recruiting partners while keeping the labor budget top of mind
- Inspects all server sections and kitchen departments to ensure that they are ready for business, including cleanliness, organization of supplies, and readiness of staff
- Ensures that all opening and closing procedures are completed correctly and on time and that daily checklists are completed accurately
- Maintains a clean and sanitary restaurant and is clear of any debris/trash in and outside of the restaurant
- Manages inventory effectively and minimizes waste and spoilage of all food products
- Maintains adequate stock of food, beverages, and supplies at all server stations
- Communicate effectively with guests and staff in a clear, concise, and respectful manner
- Develop and post staffing schedules within the established deadline
- Conducts job interviews and hire qualified staff to meet the needs of the restaurant
- Assists employees with completing all necessary onboarding and offboarding paperwork
- Guides and coaches employees to improve their performance
- Delivers training programs for Back of House staff to ensure that all employees have the skills and knowledge they need to succeed in their role
- Manages costs and restaurant operations to achieve budgeted sales and profit goals by developing strategies to reduce costs and improve profitability
- Supervises the opening and closing procedures of the restaurant to ensure that they are completed efficiently and effectively
- Reads, understands, follows, and enforces the Employee Handbook, Training Guide, and Specific Departmental Standard Operating Procedures Manual including POS operations
- Ensures compliance with licensing and hygiene, health and safety legislation
- Able to work all stations (both Front of House and Back of House positions) as needed
JOB REQUIREMENTS FOR ASSISTANT GENERAL MANAGER:
- 3-5 years of relevant experience or education
- Flexible Work Schedule
- Managers are required to work a minimum of 5 days per week and 10 hours per day
- Schedule may vary based on business demands.
- Proficient in using email, Google Workspace, and Microsoft Office
- Positive and professional attitude
- Strong communication and ability to work cohesively with all levels of management, all departments, and all co-workers in a team
- Ability to stand for long periods of time
- Ability to perform job functions with minimal supervision, attention to detail, and speed
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.
Compensation: $125,000.00 - $135,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT DIN TAI FUNG
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.
Salary : $125,000 - $135,000
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