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Sr Lead Technician

Direct Line Global
Columbus, OH Full Time
POSTED ON 1/15/2025 CLOSED ON 3/28/2025

What are the responsibilities and job description for the Sr Lead Technician position at Direct Line Global?

Job Description

Job Description

Founded in 1998, Direct Line has grown from its start in Silicon Valley to become a leading global technology services company, providing data center design, integration, installation, retrofits, maintenance and managed services to the world's leading technology companies.

Catering to a broad spectrum of technology and client requirements, Direct Line employs over 1200 skilled technicians to deliver over 1000 projects annually across data center markets in the US and APAC.

In July 2024 Direct Line was acquired by CBRE and now operates within its Data Center Solutions business. This new ownership presents an opportunity to support and accelerate DL's key strategies to serve the increasing demands of the industry and our clients.

SUMMARY

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200 skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI / ML platforms.

For more information on how Direct Line can support your technology infrastructure requirements, please visit : www.dl-global.com

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Installation / decommissioning of network and cabling infrastructure in a Data Center environment.
  • Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
  • Provide structured feedback on project progress to Stakeholders.
  • Exhibit quality workmanship on all work and maintain Data Center cleanliness.
  • Follow all production, safety and quality standards, codes, and industry best practices.
  • Collaborate with various Stakeholders to remove project obstacles.
  • Reading and comprehending blueprints and building documentation / redline work.
  • Broad understanding of Data Center infrastructure technologies.

SKILLS AND QUALIFICATIONS

  • Knowledge and use of basic telecom hand tools.
  • Must be capable of leading multiple crews (up to 15 technicians).
  • Must understand customer service, perform job walks and communicate with customer for job requirements.
  • Accept responsibility of outcome of work performed by him / her and / or by employee that directly report to him / her.
  • Clear understanding of job safety requirements.
  • Be able to read and understand job floor plan.
  • Should be familiar on wiring schemes and wiring testing.
  • Should be able to pull all types of low voltage cables.
  • Should understand and be capable in performing field terminations and labeling.
  • Capable of maintaining orderly paperwork, capable of running midsize to large projects and service jobs.
  • Possess skill to layout MDF and IDF closets, be able to dress all types of cable and perform all types of terminations and should include basic understanding of fiber equipment, all types of cable and fiber terminations.
  • Basic understanding of both copper and fiber cable testing and troubleshooting.
  • Capable of working in Data Centers.
  • Shall be able to work on analog, DSL, and be able to extend T1 lines.
  • Be able to patch network equipment.
  • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
  • Installing any structured or non-structure cabling
  • Run any size installation, moves or changes.
  • Work in conjunction with project schedules
  • Manage and control labor and materials on assigned
  • Ensure all task and work orders have proper scope
  • Recognizes and recommends applicable training
  • Supports both new deployment and live site / product
  • Coordinates with Logistics on material moves
  • Identify Staging Area for materials
  • Inventory staged materials as needed
  • Coordinates with QAQC on quality final walk
  • Ability to lead multiple crews

    • CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200 skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI / ML platforms.

    For more information on how Direct Line can support your technology infrastructure requirements, please visit : www.dl-global.com

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