What are the responsibilities and job description for the Service Advisor position at DISCOUNT MOTORS?
Job Overview:
Discount Motors after 37 years is expanding. We are seeking experienced Mechanics to join our team. We have had tremendous growth over the last few years and we want you to benefit from the growth. We have the best equipment on the market, and Central Air Conditioning Facilities. A fit and healthy environment, strong and stable economy, with strong sense of community. We are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, responsible for ensuring their satisfaction and providing exceptional service. The ideal candidate will have a strong background in the automotive industry, with experience in automotive sales and repair. This role requires a mechanical aptitude, excellent communication skills, and the ability to work in a fast-paced environment.
Duties:
- Greet and assist customers with their vehicle needs, providing detailed explanations of the repair or maintenance process.
- Conduct vehicle inspections to diagnose problems and recommend necessary repairs.
- Utilize technical knowledge to perform routine maintenance and repairs, including oil changes, tire rotations, and suspension checks.
- Stay up-to-date on new technologies and techniques, ensuring that customers receive the most effective and efficient service.
- Communicate with customers regarding the status of their vehicle, providing accurate estimates and timelines for completion.
- Ensure that all work is completed in a safe and environmentally responsible manner.
- Maintain accurate records of customer interactions and vehicle maintenance.
- Collaborate with the service team to ensure that all work is completed to the highest standards.
Experience:
- Proven experience in the automotive industry, preferably in a service advisor or mechanic role.
- Strong background in automotive sales and repair.
- Experience with automotive service, including oil changes, tire rotations, and suspension checks.
- Familiarity with air brake systems and auto body repair techniques is an asset.
- High school diploma or equivalent is required; a degree in automotive technology or a related field is preferred.
Skills:
- Strong knowledge of automotive sales and repair procedures.
- Ability to perform routine maintenance and repairs, including oil changes and tire rotations.
- Familiarity with suspension and brake systems.
- Experience with auto body repair techniques.
- Effective communication skills, with the ability to interact with customers in a professional manner.
- Mechanical aptitude and the ability to work in a fast-paced environment.
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Pueblo, CO 81008 (Required)
Ability to Relocate:
- Pueblo, CO 81008: Relocate before starting work (Preferred)
Work Location: In person
Salary : $75,000 - $100,000