Director Of Human Resources

DIRECTOR OF HUMAN RESOURCES

The Director of Human Resources at NYC's leading catering and event company, Dish Food & Events is a warm, authentic leader who drives both the strategic vision and excellence in our HR practices. Reporting to our Vice President, this role is all about supporting our people, enhancing operations, and helping us reach our goals. As the champion of our culture and values, the Director of HR will provide expertise in recruiting, onboarding, employee relations, compliance, policy guidance and benefits administration. At Dish, we believe that great hospitality starts with our team, so we’re looking for someone who truly embodies our "heart hospitality" philosophy. This person will be instrumental in creating an awesome place to work, where every team member feels valued, inspired, and empowered to deliver the Dish Difference—remarkable service, delicious food, and an elevated experience for every guest.

Qualifications:

• Minimum of 3 years of experience in HR, covering the full range of HR functions
• 2 years of experience in people management, with a proven ability to lead and inspire a team
• Strong proficiency in computer applications including email, word processing, presentation software and spreadsheets with a proficiency in GoogleWorkspace preferred.
• Skilled at guiding, teaching, and holding team members accountable
• Exceptional communication skills, both verbal and written
• Solid understanding of federal, state, and local employment regulations
• Strong strategic thinking and problem-solving abilities
• Ability to collaborate effectively and deliver impactful training sessions
• A high level of integrity with the ability to exercise discretion and maintain confidentiality
• Fluency in English is required; proficiency in Spanish is strongly preferred

Overview of responsibilities:

RECRUIT AN EXCELLENT TEAM

• Make amazing hires - focusing on hires who are “51%ers”--candidates who first align with Dish’s mission and Core Values followed by strong experience and skill set
• Work with department managers to recruit and hire team members to fill vacant positions. This will include placing ads, maintaining posts and job descriptions across multiple platforms.
• Utilize and network with professional connections to find the best and most qualified candidates.

MAKE DISH AN AWESOME PLACE TO WORK

• Innovate new ways to make Dish a great place to work.
• Improve retention
• In coordination with department managers, manage the onboarding and training of all new hires; plan and conduct new team member orientation
• Provide recommendations to enhance processes and create efficiencies.
• Improve employee satisfaction and recognition.
• Promote and improve our Dish Dollars recognition program.

COMPLIANCE

• Collaborating with Dish legal council, ensure compliance with all federal, state, local laws for required training and posted notices
• Conduct investigations, manage progressive discipline and advise management in appropriate resolution of team member relations issues
• Process documentation related to unemployment claims, sick pay, wage garnishments, and other notices
• Reduce liability by instituting workplace safety training and standards.
• Investigate workplace accidents and prepare reports for insurance carrier, serving as liaison for all worksite injuries/accidents; monitor workers compensation claims
• Establish and record ongoing SOPs related to Staffing, Training and Human Resources processes.
• Maintain and update company handbook

BENEFITS

• Administers benefits programs such as health, and dental insurance, vacation, sick leave, paid family leave, 401K, volunteer time off and commuter benefits.
• Negotiate benefits annually and maintain excellent relationships with our insurance and benefits providers.

LEADERSHIP

• Lead and maintain a high performing team that produces quality work
• Provide coaching and mentorship to our team. Foster new leadership.
• Lead the strategy for development of our training programs and lead training sessions.
• Occasionally attend off premise full service events (approximately 1-2 per month) to gain insight into our operations.
• Represent the company in front of our clients and in media

CORE VALUES

• Exemplify Dish Core Values.
• Embrace promote Dish’s Mission Statement, Core Values, Hospitality Standards Culture.
• Foster positive communication with the entire Dish team, front and back of house.
• Adhere to mission, policies and core values as described in the Dish Food & Events Employee Handbook.
• Actively participate in Dish’s Continuous Performance Management program including weekly 1:1s, six-month check ins and annual performance reviews.

Compensation Benefits:

• Competitive annual salary in the range of $90-110k with bonus potential.
• Option to enroll in major medical, dental and vision insurance
• Paid Days Off (Vacation Personal Days Dish Holidays)
• Paid Volunteer Time Off (VTO) program designed to support the communities where we live and work
• Paid Family Leave, Sick Pay, ST and LT Disability insurance
• 401k Plan to invest in your future after 12 months of full-time employment
• Commuter transportation benefits

More detail about Dish Food and Events - Long Island City part of Dish Food and Events, please visit https://culinaryagents.com/entities/359764-Dish-Food-and-Events---Long-Island-City

Dish provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.