What are the responsibilities and job description for the Field Service Technician position at Ditch Witch of the Carolinas?
Ditch Witch of the Carolinas, an industry leader for 51 years in sales, service and customer support for a wide range of equipment for the directional drill market, construction, landscape and tree services industry with the home office in Charlotte, NC and three full-service branches in South Carolina.
Position Summary
Troubleshoot, diagnose, repair & service our full line of equipment including directional drills, vac trucks, compact equipment, chippers and stump grinders; Work primarily in the field on customer job sites operating from a service truck.
Determine warranty or non-warranty status; Estimate parts and labor to complete the job; make recommendations for preventive maintenance, conduct safety inspections; operate, test and complete final check of work performed .
Requirements Summary
* D.O.T., insurable based on 5-year driving record, a prerequisite of employment and during employment for this position
* CDL Class A preferred
* Must own your own tools
* Can troubleshoot and perform failure analysis of the component parts & systems on equipment
* Can work with limited supervision
* Experience as a field service tech for directional drills, truck vacs, or heavy construction equipment
* Dependable
* Available to travel within the Carolinas with an average of 2 to 3 overnight stays a week
Schedule
* Normal hours are 7 a.m. - 4 p.m., Monday-Friday, however this position requires the flexibility to work overtime starting earlier or staying later and some overnight travel.
Benefits
* Company pays 100% of employee's health, dental, vision, short-term disability insurance premiums & life insurance
* Weekly Pay
* Profit Sharing
* Uniforms
* Vacation and Sick leave
* 7 paid holidays
* Christmas Bonus
* Referral program
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
Job Type: Full-time
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: On the road