What are the responsibilities and job description for the Transitional Care Liaison position at Diversicare Healthcare Services - Birmingham, AL?
Overview
Smile, You’ve Found Us!
Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits include:
- Medical/Dental/Vision
- Excellent 401k plan
- Tuition Reimbursement
- Vacation, Holiday, and Sick Time
- Long and Short Term Disability
- Employee Assistance Program
- Life Insurance
- Referral Bonuses
- DiversICARE - employee hardship fund
- Pay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
Responsibilities
The key accountabilities of the Clinical Liaison are:
- Complete clinical assessments and determine appropriateness, working cohesively with care team members for a safe, seamless transition
- Collaborate with center team members to meet or exceed Key Account Management and admission goals
- Accurately represent Center’s Features-Benefits-Impact, effectively demonstrating use of Diversicare Sales Steps
- Communicates effectively through written documentation and verbal communication
- Champion quality of care and advocate of the customer experience
Qualifications
Experience and qualifications:
- Registered Nurse (RN) preferred; minimum of LPN, LVN (Licensed Practical Nurse/Licensed Vocational Nurse) or Physical/ Occupational/ Speech or Respiratory Therapist; License is current and in good standing
- 1 to 2 years’ experience in skilled care or long term care
- 1 to 2 years’ sales, marketing/admissions preferred
- Established contacts and relationships with hospital and physician customers preferred
- Strong medical assessment skills and HIPAA compliance track record
Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.
(EOE)