People & Culture Generalist

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a People & Culture Generalist to join our El Segundo team supporting the LAX Airport 

Position Summary the People & Culture Generalist is responsible for the successful execution of day-to-day HR practices at the unit level while supporting dnata Catering USA's people strategy. This role acts as a trusted advisor to employees and leaders, guiding fair and compliant employee practices, reinforcing dnata’s values, and driving a culture of safety, inclusion, and high performance.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Accepting applications until: 9/4/2025

Employee Relations & Compliance

• Serve as the first point of contact for employee relations and policy concerns.
• Conduct preliminary investigations for infractions; escalate complex ER matters to the Employee Relations Manager.
• Ensure compliance with federal, state, and local employment laws, including union CBA adherence.
• Support corrective actions and maintain appropriate documentation with fairness and consistency

Recruitment & Onboarding

• Partner with Talent Acquisition to ensure seamless local hiring and onboarding.
• Lead on-site orientation and support timely completion of new hire documentation and training.
• Represent dnata at local recruitment events and job fairs to promote employer branding.

Training & Development

• Monitor compliance training completion (e.g., MLZ, safety, and unit-specific).
• Promote upskilling opportunities, Train-the-Trainer initiatives, and talent development efforts.
• Support succession planning and mentorship initiatives at the unit level.

Performance & Culture

• Champion dnata’s People Experience focus areas: teamwork, belonging, wellbeing, and recognition.
• Support leadership in applying consistent and meaningful performance feedback and evaluations.
• Facilitate action plans following culture surveys and recognition programs.

People Operations & Administration

• Maintain accurate records in the HRIS and ensure confidential handling of employee files.
• Support coordination of time, attendance, leaves of absence, and employee changes.
• Collaborate with payroll, benefits, and HR systems teams to resolve issues and ensure timely processing and accuracy of all data submitted to payroll/shared services.

NONESSENTIAL FUNCTIONS: 

• Other duties as assigned.

This salary range and is influenced by the level of experience. When calculating the base pay, we take into account various factors such as location, qualifications, training, and experience as part of the overall compensation package. Salary range $69k- $105k annually 

EDUCATION: Bachelor’s degree in HR, Business Administration, or related field. 3 years of HR experience, preferably in a unionized environment

• Strong knowledge of U.S. labor laws and employee relations practices.
• Excellent interpersonal skills with a focus on coaching, service, and collaboration.
• Bilingual (e.g., Spanish/English) preferred.
• HR certification (e.g., PHR, SHRM-CP) is a plus.
• Must be able to complete dnata’s TTT and Master Training certification within 180 days of employment.

dnata Group HR Values

All People & Culture (HR) team members are expected to uphold and demonstrate dnata’s Group HR Values and refreshed Global Values in their daily work. These values serve as the foundation for behavior, decision-making, and collaboration. HR team members will be held accountable for consistently reflecting these values in how they support employees, partner with the business, and contribute to the broader people strategy.

• Safety & Security – We support a culture of wellbeing by creating and maintaining a safe and secure environment for our people.
• Collaboration – We work together as one HR, leveraging each other’s strengths and striving toward shared goals for the success of the organization.
• Integrity – We maintain strong ethical principles even when it’s challenging and always act in the best interests of our people and the organization.
• Respect – We value the dignity, rights, and contributions of our colleagues, and create a culture of mutual consideration, understanding, and respect.
• Accountability – We are ambassadors who take ownership of our actions and decisions and consistently deliver results as part of a high-performing community.

Refreshed dnata Global Values

• We are safe – We prioritize safety in every action and decision we make.
• We play to win – We drive results and celebrate success.
• We respect everyone and work as a team – We treat people with dignity and achieve more through collaboration.
• We are future-thinking – We innovate, adapt, and continuously improve.

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

Salary : $69,000 - $105,000