Patient Financial Counselor

Description

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

As a Patient Financial Counselor, you will work directly in the facility providing unparalleled customer service to our patients. Our Patient Access Team is dedicated to exceptional customer service and to ensuring quality care can be delivered to our patients.

In this role you will:

• Demonstrate excellent customer service

• In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house

• Provide estimates to patients and/or physicians as requested

• Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate

• Follows all guidelines set forth in the Cash Handling policy

• Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements

• Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications

• Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies

• Escalate any concerns as needed to Patient Access Manager/Supervisor

• Enter pertinent insurance information into the HIS system (i.e. Meditech)

• Complete financial analysis and collect estimated patient liabilities

• Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

Qualifications

• High School Diploma or GED preferred

• One year of related experience required

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.