What are the responsibilities and job description for the Patient Liaison position at Doctors Hospital of Augusta?
Description
Introduction
Do you have the career opportunities as a(an) Patient Liaison you want with your current employer? We have an exciting opportunity for you to join Doctors Hospital of Augusta which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
We are committed to providing our employees with the support they need. At Doctors Hospital of Augusta, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
- Medical, Dental, Vision, Life Insurance and Flexible Spending
- Paid Time Off (PTO) and Personal Leave
- 401K (100% annual match - 3% to 9% of pay based on years of service)
- Academic Assistance and Reimbursements for Tuition and Student Loans
- Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
- Home, Auto, and Pet Insurance
- Employee Stock Purchase Program (ESPP)
- Short Term & Long Term Disability coverage
- Adoption Assistance
- Legal Benefits and lots more!
Learn more about Employee Benefits
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Liaison where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
The Patient Liaison provides support and effective communication to patients and the support system during all phases of the surgical process. Through the use of excellent customer service skills, the Patient Liaison will assist the patient, the support system and the members of the interdisciplinary team.
What you will do in this role:
- You will be responsible for directing surgeons to the appropriate patient’s family and/or support system for consultation
- You will assist in checking in and greeting patients at the front desk
- You will complete administrative and telephonic duties as necessary
What qualifications you may need:
- High school diploma or equivalent preferred
- Previous experience in customer service required
- Previous experience interacting with patients and medical teams preferred
Doctors Hospital of Augusta has provided quality healthcare services since 1973. We give patient's access to trained physicians and advanced technology. With nearly 50 years of pioneering healthcare, our 350 bed hospital is one of the region's leading acute care facilities. We offer a wide range of services for our patients. Our services include our nationally recognized Burn Center and Cancer Center, accredited by the American College of Surgeons. We are Chest Pain Accredited. We have earned the Joint Commission's certificate of distinction for total hip and total knee replacement and spinal fusion surgery and are the only CARF accredited facility in the area.
At Doctors Hospital, our care like family culture extends to our patients, our people and our Augusta community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Liaison opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
