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Patient Access Representative

Doctors Urgent Care
Waterloo, IL Full Time
POSTED ON 1/1/2025 CLOSED ON 3/1/2025

What are the responsibilities and job description for the Patient Access Representative position at Doctors Urgent Care?

*Now offering BCBS PPO health plans*

PLEASE APPLY IF YOU ARE INTERESTED TO WORK IN ONE OF THE FOLLOWING Cities: Alton, Wood River, Granite City, Belleville, and Waterloo Illinois

Our Mission Statement: To provide best patient care at low wait times by caring and supportive staff, 7 days a week with extended hours.

Our walk-in clinic is a fast-growing multi-million-dollar urgent care corporation looking for a full-time Patient Access Representative. We have 26 locations nationwide and staffing over 300 employees across 3 different states and have been recently featured on Inc. 5000 in 2021.

For our Patient Access Representative position, we are offering competitive pay and a comprehensive benefit package that includes Blue Cross Blue Shield PPO plan health plans, vision, dental, and life insurance, short-term and long-term disability, 401K with a 5% match after a year, 4 weeks of PTO paid holidays, college tuition assistance, paid training, holiday bonus, bonus opportunities, and a 5 day work week.

We will require proof of Covid 19 vaccination.

What we offer for our Patient Access Representative position:

  • Health, vision, dental, and life insurance for you and dependents.
  • Short-term and long-term disability insurance.
  • 401k retirement plan with a match after one year.
  • 2 Weeks of paid vacation.
  • 1 Week of paid sick days.
  • 1 Week of paid holidays (Our offices are closed on the 6 major holidays).
  • Paid training.
  • College tuition assistance.
  • Employee discount.
  • Daily Patient Volume Bonus.
  • Attendance Bonus.
  • Double Shift Bonus.
  • Summer bonus.
  • Winter bonus.
  • Referral Program Bonus.
  • On-call bonus.
  • Bright Ideas Bonus - Employee Suggestions.
  • Anniversary Bonus.
  • Overtime opportunities.
  • Employee Recognition Lunches.
  • Annual hourly raise.
  • Annual PTO raise.
  • Growth opportunities [through our formal Internal Hiring Program].

The Patient Access Representative job duties include but are not limited to:

  • Increase patient volume
  • Excellent patient service
  • Register patients
  • Check in and out patients
  • Verify insurances
  • Answer phones

Requirements for the Patient Access Representative position include:

  • Must be willing to work full time.
  • Must be able to work up to five days a week.
  • Must be able to work morning and afternoon shifts.
  • Must be able to work weekends.
  • Must be able to be on call two days a week.
  • Must be willing to travel to different locations for coverage, if needed.
  • Must be willing to drive up to an hour for coverage.
  • Must have a valid driver's license or valid driver's permit.
  • Must have reliable transportation.

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends as needed

License/Certification:

  • Driver's License or Level 2 Permit (Preferred)

Work Location: In person

Salary : $21

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