What are the responsibilities and job description for the Service Advisor position at Don Hewlett Chevrolet Buick?
Don Hewlett Chevrolet Buick in Georgetown is currently accepting applications for an experienced, customer focused Service Advisor.
We are a people-oriented, family-owned company that is committed to providing a superior level of customer service. Candidates must be sales and CSI driven. Good computer skills and excellent verbal and written communication skills are also a must. CDK experience is preferred but not necessary. Bi-Lingual a plus.
Essential Duties
- Represent the dealership in a positive, friendly and professional manner; providing exceptional personalized service to our customers
- Clearly outline the customer’s needs on the repair order
- Accurately and effectively communicate with technicians and customer during the service visit
- Research vehicle service history, inspect the vehicle, and recommend additional services needed
- Conduct all business with sincerity, honesty and genuine concern for the customer
Qualifications
- Minimum of two (2) years experience as an Automotive Service Advisor
- CDK experience a plus
- Exceptional customer service skills
- Ability to multi-task and work in a fast-paced environment
- Self-motivated and enthusiastic presence in a team environment
- Valid driver’s license and good driving record
- Strong work ethic
Benefits
- Medical, Dental, and Vision insurance, along with several ancillary insurance products
- 401(k) Retirement & Savings plan with employer matching funds
- Paid Vacation & Holidays
- Employee Vehicle Purchase Program
- Employee Discounts on all services
- Employee Assistance Program
**All applicants must demonstrate ability to pass pre-employment testing to include background check and drug screen**
The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.