What are the responsibilities and job description for the Front Office Assistant ( Near Methodist Medical Center -Dallas) position at Dorrough Medical Services?
Position Summary
Work as a team to ensure the patient has an overall “Great” experience with the check in process. The main focus on this position is to coordinate and organize appointments, billing, payments, medical records and other documentation to facilitate the smooth running of the healthcare environment here at Dorrough Medical Services.
Job Specific Duties & Responsibilities
- Greet and register patients per established protocols
- Assist patients with completion of any necessary forms and documentation
- Ensure correct patient demographic information is collected and recorded
- Maintain and manage patient records
- Answer incoming calls and address inquiries
- Transfer calls and return voice mail messages
- Schedule and confirm patient appointments
- Schedule testing or procedures with outside entities
- Obtain outside medical report as required
- Collect and post payments to patient accounts
- Comply with all HIPAA regulations
- Verify insurance coverage and obtain authorization when required
- Prepare mail to be sent out
- Ensure reception area is well maintained, neat and clean
- Maintain stock of necessary office supplies
- Complete other clerical duties as assigned
Salary : $16 - $18
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