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Guest Service Agent

Doubletree Birmingham
Birmingham, AL Full Time
POSTED ON 2/2/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the Guest Service Agent position at Doubletree Birmingham?

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards
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What is the career path for a Guest Service Agent?

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