What are the responsibilities and job description for the Barista FT position at DoubleTree Dallas near the Galleria?
Job Details
Description
BASIC PURPOSE: Hospitably and effectively promote and serve food and/or beverage to guests, according to brand/company standards and state laws in a safe, accident-free manner.
ESSENTIAL FUNCTIONS:
- Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.
- Prepare guests orders as requested accurately and efficiently.
- Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
- Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
- Maintain the highest level of standards for all product preparation.
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other duties as assigned.
Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
- Ability to operate a keyboard and Point of Sale procedures.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
- Ability to become food handler certified within 30 days of hire
DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Salary : $15