Family Centered Employment (FCE) Mobility Coach

POSITION SUMMARY: Under the direction of the Family Centered Employment (FCE) Manager, the Mobility Coach is responsible for providing one-on-one coaching and mentoring to program participants, focusing on economic stability and self-sufficiency. Utilizing the EMPATH Economic Mobility Mentoring model, the coach will help participants set and achieve goals across five critical pillars: family stability, well-being, education and training, financial management, and employment and career pathways.

All Douglas-Cherokee benefits eligible employees receive the following benefits:

• Up to 16 paid holidays per year
• Earned sick leave and annual leave
• Option to participate in State of Tennessee 401(k) savings plan

Full time employees (work an average of 30 or more hours/week) are eligible for the following benefits:

• Tennessee Consolidated Retirement System
• Group Health Insurance partially paid by the agency with other insurance products available.

DUTIES AND RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:

• Conduct comprehensive assessments to identify participants’ strengths, needs, and goals.
• Create personalized plans developments, advocacy, service coordination, follow-up, and performance reporting.
• Provide one-on-one individualized coaching sessions (4-6 hours per month) per parent to help participants work towards their EMPATH goals, with a minimum of 20 hours per month.
• Coordinate with Head Start Family Services Advocates and Community Services Program Community Services Advocates to connect participants with wraparound support services such as childcare, transportation, housing, healthcare, mental health services, and other needs.
• Facilitate monthly parent committee meetings and activities.
• Provides follow-up services after job or education placement.
• Maintain accurate records of participant progress and outcomes.
• Complete weekly data entry into the data management database, participation in regular data review meetings, and preparation and submission of reports to the FCE Manager.
• Collaborate closely with community partners such as WIOA Career Centers, TCAT, Walters State Community College, and employers in high-demand sectors.
• Participate in training sessions and workshops to stay informed on best practices and program updates.
• Represent the FCE program at community events and meetings to promote services and recruit participants.
• Perform other duties as required and assigned.

OTHER JOB RESPONSIBILITIES:

• Frequent travel to various locations within the service area.
• Some overnight, out of area travel to meetings as required.
• Must have a valid Tennessee driver’s license and proof of liability insurance on vehicle.
• Complies with all rules, policies, and procedures of the Agency.
• Maintains confidentiality of client and Agency information.
• It is an essential function of this job to get along with others, to be civil toward others and not threaten anyone’s safety, to be respectful of managers, co-workers, and subordinates.
• Demonstrate professional behaviors and work habits that comply with agency and program policies and procedures to effectively accomplish program goals and objectives.
• Does not discriminate in the provision of services and makes sure that no person is excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or benefit because of race, color, religion, gender (including sexual orientation and gender identity), age, citizenship, ethnicity, national origin, disability, marital status, genetic information, or veteran status unless those exclusions are based upon bone fide qualifications mandated by program service eligibility criteria.
• This job may change at any time for any or no reason.

WORK SITE: Assigned Location

SUPERVISORY RESPONSIBILITIES: None

ROLE QUALIFICATIONS:

Education and Experience Requirements:

• A bachelor’s degree in human services or a related field preferred.
• An associate’s degree, along with at least two years of relevant work experience, or those with a minimum of four years of equivalent experience, will also be considered.
• Bilingual proficiency in Spanish preferred.
• Must complete EMPATH training within the specified timeframe.
• Minimum of one year of case management or related field preferred.
• Prefer applicants with lived experiences similar to target participants.

Other Knowledge, Skills, and Abilities:

• Ability to learn economic mobility frameworks and evidence-based coaching models.
• Understanding of the challenges faced by low-income families and the resources available to support them.
• Strong interpersonal and communication skills.
• Ability to motivate and empower participants to achieve their goals.
• Excellent organizational and time management abilities.
• Proficiency in using data management systems and Microsoft Office Suite.
• Commitment to the mission of supporting low-income families in achieving economic stability and self-sufficiency.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands and fingers, to handle or feel objects; and reach with hands and arms. The employee often is required to talk or hear. The employee is frequently required to stand, walk; and occasionally required to stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• The position involves working both in an office setting and in the community. The noise level in the work environment is usually quiet to moderate.

Equal Opportunity Employer

Job Type: Full-time

Pay: $15.48 - $18.79 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Madisonville, TN 37354 (Required)

Ability to Relocate:

• Madisonville, TN 37354: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $19