Community Long Term Support Worker

Description

The Community Long-Term Support Worker provides support and service coordination to children living with an intellectual/developmental disability, physical disability, and/or severe emotional disturbance and their family/caregivers with the primary responsibility of promoting the child’s health, safety, and welfare in their home and community.

Based on 37.5 hours per week, full-time, non-exempt.
2024 Salary: $28.39 - $30.69 per hour

Douglas County is an Affirmative Action / Equal Opportunity Employer.

Essential Duties

The following duties are normal for this position but should not be construed as exclusive or all-inclusive.

• Assisting families to determine program functional eligibility by administering the Children’s Long-Term Care Functional Screen and assisting in financial eligibility through WI Medicaid.
• Assessing and periodically reassessing the participant’s health, safety and functional capacity while maintain monthly contact with families through direct contact or collateral contact.
• Providing crisis and critical incident intervention and resolution.
• Developing Individual Service Plans with families consistent with their identified outcomes and updating the plan at the required intervals.
• Verify that services are delivered in accordance with program requirements.
• Assist in locating available service providers to meet outcomes identified in the service plan.
• Providing transitional planning and support as children age into adult long-term care services.
• Advocating and providing information for coordination with other services and resources including but not limited to: court-ordered, youth justice, or child protective services.
• Referring and assisting families in accessing other public benefits, energy assistance, or other income based services.
• Maintains case files and completes documentation and program paperwork within program regulations.
• Participates in mandatory department trainings and unit trainings.
• Participates in monthly unit meetings.
• Performs other duties as required.

Minimum Qualifications

Qualifications may be met through a combination of education and practice experience including:

• An associate degree in a human services-related field and two years of experience working with people of the specific target group(s) for which they are employed.
• A course of study and practice experience that meets the requirements for state certification or licensure as a social worker and one year of experience with individuals with disabilities.
• A course of study leading to a Bachelor of Arts or Bachelor of Science degree in a health- or human services-related field and one year of experience working with individuals with disabilities.
• A minimum of four years' experience as a long-term support SSC.
• A combination of training and experience equivalent to four years of long-term support case management practice.

Supplemental Information

Knowledge Required:

• Working knowledge of social and economic factors which influence family life.
• Some knowledge of principles of human behavior and development.
• Knowledge of community resources.
• Knowledge of public social service and assistance programs.
• Knowledge of interviewing techniques and problem solving methodology.
• Have knowledge of the warning signs of child abuse and neglect.
• Have knowledge of and ability to demonstrate an understanding of cultural competence and diversity when providing services.
• Have knowledge of computers, computer programs and data entry.
• Have basic knowledge of Wisconsin’s Medicaid long-term care programs, their eligibility requirements, and procedures.
• Complete the necessary training to become certified in the administration of the Children’s Long-Term Care Functional Screen. Complete any approved and required Department of Health Services trainings.

• Ability to communicate effectively in written and oral form.
• Ability to maintain confidentiality and discretions regarding business-related files, reports and conversations, within the provision of open records laws.
• Ability to apply sound judgement and in discretion in performing duties, resolving problems and interpreting policies and regulations.
• Ability to perform detailed work accurately and independently in compliance with required timeframes.
• Ability to establish and maintain effective working relationships with supervisors, coworkers, customers, providers and staff of other agencies.
• Ability to manage assigned caseload and prioritize work duties.