What are the responsibilities and job description for the Payment Specialist l position at Dovenmuehle Mortgage, Inc.?
Payment Specialist I
Full time; Nonexempt; 37.5 hours/week; overtime as required
Lake Zurich, IL, US
Department:
Cashiering
General Description:
Responsible for processing all types of cashiering transactions. Reports to Supervisor.
Responsibilities - Include, but are not limited to:
- Process payments using internal servicing software.
- Review and sort payments received by overnight and regular mail.
- Communicate with other departments to process rejected payments.
- Additional duties as assigned.
Required Qualifications:
- High School Diploma or equivalent
- 1 years of cash handling or accounting experience in a high-volume setting
- Superior data entry, basic math, and cash balancing skills
- Solid PC skills: Proficient with Microsoft applications
- Strong analytical and problem-solving skills and attention to detail and accuracy
- Ability to handle complex, multiple tasks simultaneously with a sense of urgency in a fast-paced environment
- Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences
- Detail-oriented and able to follow complex instructions accurately
Preferred Qualifications
- Experience with Black Knight processing software
- Experience in mortgage servicing
- Bank Teller experience
Physical Demands and Work Environment:
- The employee is regularly required to communicate (give/receive information) through multiple methods of communication. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle or feel and reach with hands and arms. The employee may occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. The noise level is usually moderate and typical of an office environment. The employee may be required to use a variety of standard office equipment, including computer keyboards and monitors, phones, printers, etc.
- In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable a qualified individual with a disability to satisfactorily perform the essential functions of the job.