What are the responsibilities and job description for the Medical Receptionist position at DOVER FAMILY PHYSICIANS, P.A.?
Job description
Busy Family Practice seeks a well-organized and patient-driven Front office Representative to join our team. Must be able to multi-task, work in a fast-paced environment, and work closely with other team members. Prior experience in a medical or dental office setting is preferred. Must be flexible with availability (Monday-Friday's) 7:15am - 5:30pm.
Responsibilities:
- Register and greet patients and answer multiple phone lines
- Schedule appointments and assist with inquiries
- Assist with medical administrative support tasks, including filing, faxing, and scanning documents
- Verify Insurance, request authorization and assist with billing/payment processing
- Maintain and update patient records using electronic medical record systems, ensuring confidentiality with medical records processing
- Collecting patient copays and balances
- Ability to work in a fast-paced environment, multitask and prioritize tasks
- Other administrative duties as assigned
- Provide excellent patient service by addressing inquiries and concerns in a professional and friendly manner
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical front office or receptionist role is a plus.
- Proficiency in using electronic medical records (EMR) and scheduling systems.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and remain composed in a fast-paced environment.
- Compassionate and patient-oriented approach to patient interactions.
- Proficient computer skills, including Microsoft Office Suite.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person