Career Specialist

Career Specialist - Part-time/on call/20-25 hours expected per week,

Job Description:

Great opportunity for those interested in workforce development. The career specialist is responsible for assisting customers of Michigan Works! Service Centers in their search for employment and directing them toward additional workshops or programs from which they may benefit. This includes providing consistent, expert advice and professional support for job seekers and employers in utilizing on-line, Center, and program resources, assisting customers in filing for unemployment, developing professional electronic resumes, assisting with application completion, conducting on-line job or resume searches and presenting various career development workshops, program orientations and seminars. The Career Specialist is also responsible for providing timely and accurate information regarding the services available to customers, maintaining accurate records in accordance with local, state, federal and unit regulations, and maintaining updated information and resources in the centers.

In the On-call position, locations will be at one or more of the following locations during most weeks: Dearborn, Southgate, Wayne, Livonia and Highland Park.

The job location(s) for this position will be assigned the week prior in most situations. The locations will vary based on staff absences, both planned and unplanned. A calendar will be provided to the employee the week prior based on the employee's availability, as well as the employer's need for office coverage. This position will carry with it some flexibility on the part of both employee and employer due to the occasional unforeseen need for coverage due to unexpected illness or other unexpected absences at any location for which coverage will be needed without much notice.

Minimum qualifications required for this position include:

Excellent professional administrative skills

A minimum of one (1) year experience working with customers or clients, preferably in a placement, educational, human service, or career development capacity

High school diploma or GED required; additional education in a related field preferred, but not required

Ability to articulate thoughts clearly, both written and verbally, with proper grammar, punctuation and to apply language rules

Ability to present program information to job seekers, community agencies, and employers

Ability to apply techniques used in resume and cover letter writing and effectively guide customers in the process

Excellent interpersonal skills and the ability to maintain professional, friendly relationships with all visitors to the Michigan Works! Service Centers, including job seekers, partner staff, employers, program administrators and monitors

Demonstrated proficiency in Microsoft Office - Word, Excel, and various Internet and job search applications

Part-time benefits include

• 401k (403b) for employee contribution
• Paid time off
• Paid holidays

Pay rate $18.32/hour

Job Type: Part-time

Pay: From $18.32 per hour

Expected hours: 25 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Livonia, Highland Park

Salary : $18