What are the responsibilities and job description for the EMT/Security Officer position at Downstream Casino Resort?
**Must be 21 years of age or older**
JOB SUMMARY:
Enforces company security regulations and responds to medical situations. All functions will be performed within the guidelines of the Downstream Casino Resort policies and procedures, Internal Control Standards and objectives.
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Essential Functions And Responsibilities
· Shall ensure the safety of customers and employees while on the premises of the Downstream Casino Resort.
· Shall report to the Security Supervisor any violations, acts, or situations which are detrimental to the best interest of the Downstream Casino Resort.
· Shall assist in any internal or external investigations conducted by the Downstream Casino Resort, TGA or authorized local authorities.
· Shall maintain the strictest of confidentiality with respect to the internal functions of the Security Department as well as any other information deemed to be confidential.
· Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
· Maintains a professional work environment with supervisors and staff.
· Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies.
· Attend all necessary training meetings and assist in other projects as directed.
· Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
· Responds to medical situations and renders first aid/BLS as allowed by license.
· Prepares Guest Accident Reports and Security Incident Reports.
QUALIFICATIONS/REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Must be on the National Registry as an active EMT-B and be able to obtain an Oklahoma EMT license. · Must be a minimum of 21 years of age or older upon employment.
· High school diploma or its equivalent required.
· Must have good observation skills.
· Must have good writing and spelling skills.
· Prior customer service experience preferred.
· Must possess a valid driver’s license.
· Applicants must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
· Ability to communicate effectively and have the ability to write routine correspondence and to speak effectively to the public, employees and customers.
· Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
· Must be able to be approved for and maintain a valid gaming license.
· Must be able to read, write, speak and understand English.
· Must be able to respond to visual and aural cues.
· Good interpersonal and communication skills.
· Must be able to successfully complete CPR/First Aid Training Course Professional appearance.
· Employment is contingent upon a favorable outcome of a background investigation and drug screening
PHYSICAL, MENTAL AND WORK DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· Must be physically mobile with reasonable accommodations and be able to maneuver to
all areas of the casino.
· Must be able to tolerate areas containing secondary smoke, high noise levels, bright
lights and dust.
· Must have the physical ability to work with extreme weather as well as the ability to lift 30 lbs, to squat, stand or bend repeatedly.
· Must be able to maneuver to all areas of the casino.
· Must be able to bend, stoop, reach, kneel, twist, and grip items when necessary.
· Excellent vision, including peripheral.
· Respond to visual and oral cues.
· Operate in mentally and physically stressful situations.
· Able to stand or walk for long periods of time.
· Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Weekends as needed
Work Location: In person
Salary : $14