Entry Level Customer Service Assistant

Job Description

Draft Note Design We are excited to announce an opening for the position of Entry Level Customer Service Assistant at our company. This role is perfect for individuals who are passionate about providing exceptional service and are eager to start their career in customer service. As a Customer Service Assistant, you will be the first point of contact for our clients, addressing inquiries, resolving issues, and ensuring a positive experience with our brand.

Pay

$17.50 - $26.00 per hour

Job

Full time

Responsibilities

• Assist customers with inquiries via phone, email, and chat
• Provide accurate information regarding products and services
• Resolve customer complaints in a timely and efficient manner
• Document customer interactions in our database
• Collaborate with team members to improve customer service processes
• Assist in maintaining a positive and informative atmosphere
  
  

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Basic computer skills and proficiency in Microsoft Office
• Ability to work in a fast-paced environment
• Customer-focused mindset with a positive attitude
• Strong problem-solving skills
  
  

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.