What are the responsibilities and job description for the Assistant Golf Professional position at Dream Golf?
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests alike will find five world-class golf courses built in harmony with the land, friendly and welcoming hospitality, and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley offers guests flavors of the region through farm-to-table culinary experiences. From fat-tire biking, hiking, fishing, and kayaking to ice hockey or a guided cold plunge, Sand Valley is a year-round celebration of the outdoors. With 16 grass tennis courts, and the eleventh Court Tennis facility in the United States, Sand Valley has become a mecca for racquet sport enthusiasts.
Working at Sand Valley is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Sand Valley team works together to create experiences of a lifetime for our guests. We are passionate stewards of our resort, our community, and our environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Wisconsin's natural beauty and away from the demands of daily life.
\n- The Assistant Golf Professional assists the Director of Golf and Head Golf Professionals in the management of day-to-day golf operations of the resort. The position is responsible for supervising and managing all golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.
- Assist with golfer check-in and fee collection; control and manage play.
- Assist with all opening and closing procedures.
- Maintains levels of merchandise appropriate for the season and level of traffic through golf shop.
- Maintains an attractive and orderly appearance in and around the golf shop.
- Assist in tournament operations and weekly small group events including planning, pre-tournament contracts, post- tournament billing, course set-up, preparation, scoring, and follow up.
- Conduct individual lessons and group clinics.
- Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
- Assist in managing practice facility and bag storage.
- Provide club repair and club fitting services to customers.
- Directly responsible for timely and consistently maintaining the club’s USGA Handicap System.
- Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
- Assist in planning and budgeting for the golf operations
- Conduct oneself in a professional manner and maintain a professional image at all times
- Assist with the administration of applicable staff via record keeping, work schedules, etc. in accordance with facility human resource policies
- Assist in coordinating golf activities with other departments
- Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
- Remain up to date on customer relationship management tactics and strategies
- Maintain PGA of America membership in good standing in an active classification
- Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
- Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
- Fundamental supervisory practices and principles
- Strong organizational, planning and prioritization skills
- Service and customer focused attitude
- Experienced in written and oral business communications
- Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email, internet, tournament, and database
- Maintain and promote a positive professional image within the community
- Ability to read and write (English)
- Communicate verbally with staff members with or without the use of two-way radios.
- Give and/or follow verbal and written instructions
- Visually inspect all work areas
- Operate vehicles and equipment for several hours at a time
- Perform mathematical calculations involving fractions, decimals, and percentages
- Retrieve, read and interpret information from technical sources
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly
- Work hours may include days and evenings on weekdays and weekends. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, sharp and rapid moving equipment. Safety compliance is essential to prevent injuries from environmental conditions and equipment hazards.
- Golf Privileges
- Restaurant Discounts
- Retail Discounts
- Uniform Allowance
- Employee Meal Program
- Employee Assistance Program - Canopy
- Full-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer