What are the responsibilities and job description for the Catalog Specialist position at Dress The Population?
About Dress The Population:
At Dress The Population, our mission is simple yet profound: to empower women through fashion. We believe that everyone deserves to feel confident, beautiful, and sophisticated in their own skin. This belief is the foundation upon which our brand is built.
Founded in 2011, our mission is to bring sophistication to our community. Through flattering silhouettes, premium materials, and exceptional craftsmanship - we deliver beautiful garments that are made to last.
Position Overview:
The Catalog Specialist will be responsible for ensuring the accuracy of our product data across all dropship platforms and direct-to-consumer channels. This role will involve reviewing, maintaining, and updating product information across multiple customer platforms, as well as supporting customer service. The Catalog Specialist will play a key role in managing and optimizing product utilization across our inventory feeds and will work cross-functionally with various teams including sales, logistics, and production to ensure data consistency and quality.
Key Responsibilities:
Inventory Feed Management:
- Review and maintain all product data across dropship inventory feeds for all customers.
- Regularly update product availability, descriptions, pricing, and other relevant information across all platforms.
- Ensure accurate product data flow between internal systems and external partners.
- Troubleshoot and resolve data discrepancies and inconsistencies in inventory and product listings.
Data Gathering & Reporting:
- Generate insights to improve dropship operations, product listings, and customer engagement.
- Assist with preparing reports for internal stakeholders and external partners.
Customer Service Support:
- Monitor inbound customer service inquiries across all channels
- Provide timely responses by addressing customer issues related to product information, inventory discrepancies, shipping delays, and general order questions.
- Ensure that customer-facing platforms are updated with accurate and relevant product information at all times.
Cross-Department Collaboration:
- Work closely with sales, logistics, and operations teams to ensure the accuracy and timeliness of product information across all channels.
- Serve as the point of contact for any catalog-related issues or questions from internal teams and external partners.
Qualifications & Requirements:
- Bachelors degree in Business, Supply Chain Management, or a related field.
- Minimum of 2 years of experience in catalog management, e-commerce, or loss prevention, preferably in apparel or retail industries.
- Strong attention to detail with a focus on data accuracy and integrity.
- Proficient in Excel and other data management tools; experience with inventory management systems and dropship platforms preferred.
- Strong analytical skills and the ability to generate actionable insights from data.
- Excellent communication skills, with the ability to work collaboratively across departments.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
Dress The Population is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.