What are the responsibilities and job description for the Quality Assurance Specialist position at DREXEL SYSTEMS LLC?
Description
ABOUT DREXEL
Drexel Building Supply is a leading provider of quality building materials and services to professional contractors and homeowners throughout Wisconsin. Team Member owned and community-driven, we proudly operate six Drexel retail locations and three Drexel manufacturing locations across Wisconsin. We align our entire team around one mission: Supply. Happiness. We live and operate around our 11 core values, and these values are the backbone of what drives our team to success. Our core values exemplify the DNA of Team Blue! Join us in our mission and see for yourself why Drexel has been named a Wisconsin Top Workplace every year since 2011 and a USA Top Workplace.
ABOUT THE ROLE
We are seeking a meticulous and eagle-eyed Quality Control Specialist to join our production team in Kewaskum. In this role, you will be responsible for the physical inspection of doors, frames, and millwork components. You aren't just looking for scratches; you are ensuring that every product is machined to exact tolerances, wood grains are matched per specification, and all assemblies meet rigorous industry standards.. You will work directly on the shop floor, collaborating with team members, fabrications teams, and finishers to identify trends in defects and implement real-time solutions to reduce waste.
Here are the details:
- Create and maintain Standard Operating Procedures (SOPs) for every station, from the initial rip-saw to final finishing.
- Inspect incoming raw materials (hardwood, MDF, veneers, and hardware) for grade compliance and defects before they enter the inventory.
- When a "remake" is required, lead the investigation into why it happened—was it a tool failure, a drawing error, or a training gap?
- Conduct "Quality Toolbox Talks" to train team members on how to self-inspect their work.
- Confirm that hinge pockets, lock preps, and concealed closers are machined accurately to the hardware templates provided.
- Ensure millwork finishes (paint, stain, raw materials) meet the Drexel finishing standards set by the Team in Kewaskum Manufacturing.
- Work within our in-house Color Lab team where we don’t just match colors, we create masterpieces in-house, within a talented Team.
About Me
- Process-First Mindset: Philosophy that quality isn’t an act, it’s a habit. Specialize in moving beyond "damage control" to create robust manufacturing workflows that prevent errors before they hit the shop floor.
- Passion for Precision: Have a deep respect for the craft of millwork. Whether it’s verifying a CNC bore to within 1/64" or ensuring grain-matching across a 20-door order, you believe the details are what define our brand’s reputation.
- The "Root Cause Investigator": You won’t just flag a defect; You enjoy the "detective work" of finding out why it happened—whether it’s a calibration drift, a moisture fluctuation, or a gap in a SOP—and fixing it permanently.
- Champion of Standards: You take pride in being the resident expert on industry benchmarks, from ensuring that every product is as safe and durable as it is beautiful.
FULL-TIME TEAM MEMBER BENEFITS:
- Insurance - Medical, Dental, Vision
- Employee Assistance Program
- 401k
- ESOP Shares
- Profit Sharing
- Immediate Holiday and Vacation Pay
- Team Member Product Discount
- Scholarship Program for the kids of Drexel team members
- Annual Charity Match Donation
- Annual reimbursements to spend on family and fitness
- Birthday PTO and many more fun little perks!
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