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Gift Shop Clerk

Driftwood Hospitality Management
Osage, MO Full Time
POSTED ON 3/20/2024 CLOSED ON 3/25/2024

What are the responsibilities and job description for the Gift Shop Clerk position at Driftwood Hospitality Management?

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY
As our Gift Shop Associate, youwill assist with the day-to-day operation of the gift shop. This includes the following but is not limited to maintaining the store appearance, assisting with physical inventory, and accurately running the register. Because of the emphasis placed on customer service and merchandising; a friendly attitude and exceptional people skills is a priority for the position.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
  • Create a welcoming customer service-oriented atmosphere that promotes the hotel as well as exceeds the needs of guests.
  • Provide the highest level of customer service with a positive attitude.
  • Maintaining a clean and professional retail shop which includes arranging visual displays and
merchandise.
  • Assist with receiving of retail goods in accordance with retail policies and procedures.
  • Ensure that the gift shop counter and storage areas are kept clean and neat to maximize
efficiency.
  • Responsible for re-stocking gift shop items.
  • Assist with developing and implementing promotional plans for the gift shop.
  • Incorporate safe and efficient practices in job performance while upholding the hotel’s hospitality standards.
  • Performing opening/closing duties in accordance with outlined policies and procedures.
  • Regular and reliable attendance is required.
  • Performs other duties as required by manager.
KNOWLEDGE, SKILLS & ABILITIES
  • Exceptional customer service record with experience in retail preferred.
  • Must be well organized and be able to work under pressure.
  • Excellent Verbal and Written communication.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, sit, or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

JOB TYPE
Full or Part Time position available

PAY
$12.30 per hour

Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Salary : $12

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