Director of Admissions

Position: Director of Admissions

Reports to: Chief Development Officer

Supervises: Admissions Coordinators

Status: Exempt

Hours: Monday through Friday with some weekends/evenings

Location: Driftwood Campus

Summary

Reporting directly to the Chief Development Officer, the Director of Admissions performs a variety of duties that require very strong verbal communications skills, excellent phone etiquette, as well as the ability to coordinate new client admissions, assist families, and coordinate day to day office activities. The Director of Admissions is also tasked with leading an admissions team and adhering to the functions, policies and procedures, and delegated activities of the organization and department.

Duties and Responsibilities:

• Serves as a member of Driftwood’s Management Team. Establishes and enforces expectations for the organization, coordinates efforts to meet these expectations, and solves problems hindering achievement of those expectations.
• Provides management in the admissions department to execute processes and plans that meet state, Joint Commission accreditation, and payer requirements.
• Provides in-service training to organization staff, as requested.
• Assists in the development and implementation of special programs.
• Receives admission calls made to Driftwood Recovery.
• Coordinates intakes with families and residents.
• Conducts pre-admission screenings by phone.
• Gather appropriate background information on all clients to present to clinical & medical teams for clearance prior to admission.
• Completes resident intake paperwork including the intake screenings and consents.
• Submits verification of benefits (VOB’s) prior to client admission.
• Drafts and collects fully executed financial contracts.
• Collects payment for treatment.
• Coordinates outbound referrals.
• Coordinates with operations staff to facilitate resident property searches at admission.
• Provides facility tours to future residents, families, and industry professionals as needed.
• Track communication with all potential admissions in CRM.
• Assists with other tasks or functions as delegated by leadership.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Analytical- The individual synthesizes complex or diverse information.
• Problem Solving- The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Oral Communication- The individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings.
• Delegation- The individual delegates work assignments, give authority to work independently, sets expectations and monitors delegated activities.
• Leadership- The individual inspires and motivates others to perform well and accepts feedback from others.
• Management Skills- The individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.
• Quality Management- The individual looks for ways to improve and promote quality and demonstrate accuracy and thoroughness.
• Judgment- The individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
• Planning/Organizing- The individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Safety and Security- The individual observes safety and security procedures and uses equipment and materials properly.

Education/Experience:

• Minimum of 1 year working experience required in fields relating directly to duties and responsibilities listed above.

Certificates and Licenses:

• Current TB test
• Current CPR/First Aid Certification
• Valid driver's license

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Driftwood, TX 78619

Salary : $90,000 - $120,000