What are the responsibilities and job description for the Lead Front Desk Receptionist - Nights and Weekends Req. position at Druid Hills Golf Club?
Pay Rate: $17/hr
About The Role
The Lead Front Desk Receptionist is a key role at Druid Hills Golf Club. This position not only oversees the front desk operations but also serves as a mentor to the reception team, ensuring exceptional customer service and efficiency at the front desk.
Responsibilities Include:
About The Role
The Lead Front Desk Receptionist is a key role at Druid Hills Golf Club. This position not only oversees the front desk operations but also serves as a mentor to the reception team, ensuring exceptional customer service and efficiency at the front desk.
Responsibilities Include:
- Supervise and train front desk staff, ensuring they provide outstanding service to members and guests
- Answer incoming calls and respond to inquiries promptly and professionally
- Greet members and guests upon arrival, ensuring a welcoming atmosphere
- Manage the flow of outgoing and incoming mail, ensuring timely distribution
- Coordinate scheduling and reservation bookings as necessary
- Assist with administrative tasks and provide support to management as needed
- Prior experience in a receptionist or customer service role is required
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Proficient in using office equipment and software.
- A positive attitude and the ability to work as part of a team
- Medical, Dental, Vision, and Life Insurance
- Short-term and long-term disability insurance
- Paid Time Off (PTO)
- Verizon Phone Bill Discounts
- 401K employer match (up to 6%)
- Culture with Monthly Awards and Recognition
- Free lunch daily
- FSA for health and dependent care
- Employee Golf Days
- Hertz Rental Car Discounts
- Employee Scholarship Opportunity
- Employee Assistance Program
Salary : $17