What are the responsibilities and job description for the Account Sales Manager (EDM) position at DSI Systems?
Overview
Responsible for driving sales results of client’s product in assigned territory. The ASM serves as the link between training and sales, working closely with our partners and management on behalf of our client. Duties include but are not limited to formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Evaluation of opportunities and challenges and creative collaboration are expected. Program success is measured by positive sales numbers, relationship building, timely reporting, and overall contribution to the program.
Job Duties
- Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services. Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities. Educate management on how to sell the client’s products and services by directly interacting with their employees, and customers and via both informal (side-by-side) and formal (classroom) training.
- Use personal initiative to create and implement motivational contests, goals, challenges and incentives to further improve sales or in response to low performance as you encounter challenges. Through analysis of visits and sales, make suggestions and presentations to suggest methods of increasing sales for the client.
- Visit offices on an ongoing basis, approaching those reps who need help, and providing support in general; all activities should be increasing sales and headcount.
- Provide outstanding service to the reps, owners and customers, demonstrating in-depth product knowledge, and maintaining partner/client presentation standards. Provide exceptional client service and follow-up with all stakeholders.
- Build and maintain strong relationships with partners in your assigned territory through personal integrity, sales, and business expertise.
- Become the EDM business expert on all aspects of the client's products and services, including technology, plans, promotions, sales techniques, best practices, computer system and on-line tools, activations procedures and methods, credit and escalation processes. Demonstrate and transfer knowledge through all partner contact.
- Document and quantify opportunities, share best practices with peers and communicate challenges and recommendations both internally to management and to client key management. Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system.
- Meet and exceed monthly and quarterly goals as presented by management.
Requirements
- Previous experience in sales & leadership within outside sales channels with previous experience as a Sales Manager in a fast-paced quota-driven environment as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager
- Training
- Must be comfortable with 1:1 and classroom-style training
- Operational
- Sales
- Motivation teams, sales reps
- Developing sales skills via action plans
- Motivating and driving others
- Evaluating teams and analyzing data to identify opportunities and build improvement plans
- An exceptional leader with a passion and dedication for mentoring and coaching sales and supporting partners to be successful
- Must possess strong communication skills, a strong worth ethic, high energy, enthusiasm, and a passion for technology
- Ability to thrive in an entrepreneurial, unstructured work environment
- Strong and effective communication, analytical, and presentation skills
- Ability to work flexible hours to participate in the evening, weekend, and holiday events
- MS Word, Excel, and PowerPoint
- Experience working with and meeting quotas
- Working knowledge of basic retail business and operations a plus
- Working knowledge of the wireless industry and technology is a plus
Schedule
- Workweek
- In the field 4-5 days per week including weekends
- Expected to travel 3 weeks per month
- Each month you will work from the home office for 1 week
- Flexible in maintaining client and partner needs
- You will get calls on nights and weekend
- Travel
- 50-75%
- Car and airplane travel
Benefits
- Paid Vacation and Sick Time
- Medical, Dental & Life insurance are available on the first day of the month following your first day of employment - no extended waiting period to enroll!
- 401k Plan
- Ongoing training and development
- 50% AT&T wireless discount