What are the responsibilities and job description for the Accounting Assistant position at DSV?
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Iselin, Wood Ave
Division: Air & Sea
Job Posting Title: Accounting Assistant - 45779
Time Type: Full Time
The AP Accounting Assistant is responsible for actively contributing to the North America Shared Services Department and is accountable for a variety of functions, responds to a high volume of Customer Service inquiries, provides requested information and resolves issues that prevent invoice payment. The AP Accounting Assistant also uses SAP to research outstanding invoices and determine the reason(s) for non-payment and/or provides the status of payment. Whenever possible, it is important for them to determine the root cause(s) of issues, resolve them and implement long-term solutions.
Subsequently, this position ensures that the Company maintains strong vendor relations while complying with, and enforcing, internal controls and service level agreements (SLA) set forth by the Company and safeguarding confidential information.
- Prioritize, research, and write responses for a high volume of AP inquiries created by suppliers and employees in operations.
- Review past due invoice lists provided by vendors to ensure that all invoices are accounted for and to determine the reasons for non-payment
- Manually post past due invoices in SAP as necessary and reverse invoices incorrectly entered, repost correctly
- Escalate issues to management when necessary
- Display a strong commitment to providing excellent customer service, including resolving issues timely and influencing the resolution of issues when responsibility falls outside of Payables.
- Supports accounting reporting activities, including track, monitor and review aging reports and reconcile AP sub-ledger
- Manages customer vendor relations and ensure vendor compliance
- Provides accounting assistance to operations staff; responds to accounts payable questions/concerns to meet business needs
- Assists with other projects as needed and performs other responsibilities as assigned by the AP Manager
Qualifications
- A minimum of 2 years of experience in customer service or AP function.
- Possess strong interpersonal skills for interacting with vendors, operations, and upper management.
- Good planning and organizational skills, to balance and prioritize work.
- Experience in a Shared Services environment is a plus.
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of personalities, at various levels of the organization
- EXCELLENT communication skills
- Ability to multi-task, prioritize, manage time effectively, manage competing demands and adapt to frequent changes
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Read more at www.dsv.com
