What are the responsibilities and job description for the General Manager position at Dubow Textile, Inc.?

Dubow is a leading provider in the Promotional Product and Direct-to-Consumer industries, dedicated to delivering high-quality products and services that exceed industry standards. We invest in state-of-the-art equipment, innovative decorating techniques, and advanced technology to provide exceptional customer experiences. At Dubow, we prioritize creating a positive work environment where employees take pride in their work.

We are seeking an experienced General Manager to lead the operations of our family-run decorating company in St. Cloud, MN. Specifically, this position will be responsible for the strategic direction, operational efficiency and financial performance of the division ensuring the company remains competitive within the decorator industry. The role will involve driving growth, optimizing production processes, and fostering a high-performance culture with the company.

Accountabilities :

Lead and set the strategic direction for the decorator operation to ensure alignment with overall company goals.
Lead the Dubow leadership team including providing day-to-day work direction, managing staff meetings, setting priorities, goals and objectives. Will be responsible for staff operation of up to 200.
Develop and implement business plans, budgets, and forecasts to grow the division's profitability.
Oversee daily operations of the embroidery and print departments, ensuring maximum efficiency, high-quality standards, and adherence to production timelines.
Implement best practices in embroidery and printing technology, optimizing workflows, and maintaining state-of-the-art equipment.
Lead financial management of the embroidery and print operations, including profit and loss management, cost control, pricing strategies, and financial reporting.
Monitor key performance indicators (KPIs) to ensure division goals and objectives are met. Evaluate financial performance and implement corrective actions as needed.
Build, lead, and inspire a high-performing team, including managers, supervisors, and operational staff, fostering a positive, collaborative work environment.
Strengthen relationships with key customers, ensuring satisfaction and continued growth in business partnerships.
Work closely with the sales and marketing teams to develop customer-centric solutions that meet or exceed client expectations.
Address customer concerns and ensure the timely resolution of production-related issues.
Stay ahead of industry trends and competitor activities, ensuring the company remains at the forefront of decorator innovations.
Provide regular updates to the President on the performance and direction of the division.
Collaborate with other departments to ensure alignment of corporate objectives and timely execution of business initiatives.

What's in it for you?

Medical, dental, life insurance

Paid Holidays

Company paid Short Term Disability

401K company match

Employee Referral bonus

Fun, fast paced environment

Qualifications

Job Requirements :

Required : Bachelor's Degree in Business Administration, Operations Management, Textile Engineering or a related field AND / OR at least ten years' of education and experience in customer service, apparel, decorating and promotional products

At least 5 years of experience in a leadership role overseeing decorator operations

Preferred : Master's degree in business management, finance, inventory or related field, plus fifteen years' experience or combination of education / experience.

Advanced proficiency in Microsoft Office products, including Word, Excel, and Outlook

Exceptional time management skills, with the ability to prioritize and meet deadlines

Strong critical thinking and problem-solving abilities

Self-motivated with a strong desire to learn and understand the business at all levels

Excellent verbal and written communication skills, able to convey complex information clearly

Strong analytical skills with meticulous attention to detail

Highly organized and capable of managing multiple tasks efficiently

Consistently follows through on projects and assignments, ensuring timely completion and quality results

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